System Engineer III

Medical University of South Carolina • North Charleston, SC

8d

About The Position

The CSC Systems Engineer is the MUSC Health owner of the Consolidated Service Center (CSC) systems portfolio. This includes the Tecsys Warehouse Management System (WMS) and Supply Chain Planning (SCP) platform, goods-to-person warehouse automation and its control software (WCS/WES), and supporting CSC technologies such as courier and transportation tracking, label and print management, RF/mobile hardware, and related integrations to the Workday ERP.

Under limited supervision, the Engineer leads MUSC-side system configuration, master data governance, integration support, testing, reporting, and end-user enablement through the WMS/SCP implementation and subsequent automation deployment. The role then provides ongoing administration, optimization, and tier 1–2 support across CSC systems. The Engineer serves as the primary technical liaison among CSC operations, MUSC Information Solutions, and system vendors in support of system-wide self-distribution.

The role requires strong communication, systems thinking, data discipline, documentation, user training, multi-vendor management, cross-functional coordination, and structured troubleshooting. The individual responds to project demands and deadlines with professionalism, poise, a positive attitude, and a team-oriented approach.

Requirements

• Bachelor’s degree from an accredited college or university in information systems, supply chain, engineering, business administration, or a similar field, or an equivalent combination of education and experience.
• 3–5 years of experience administering, configuring, or supporting a WMS, ERP supply chain module, warehouse automation/control system, or comparable enterprise application in a distribution, healthcare, or logistics environment.
• Excellent interpersonal, verbal, and written communication skills.
• Proficiency with SQL, Excel, or equivalent data analysis tools.
• Demonstrated experience with master data management and structured testing, including test case development and execution.
• Strong systems thinking with operational grounding and rigorous data discipline.
• Clear written documentation skills and the ability to train non-technical users.
• Ability to manage multiple vendors and coordinate cross-functional work.
• Ability to troubleshoot calmly and systematically under pressure and meet project deadlines.

Nice To Haves

• Experience with Tecsys WMS/SCP or a comparable tier-one WMS.
• Experience with warehouse automation systems such as goods-to-person, AMR, or AS/RS, or WCS/WES platforms.
• Experience with ERP integrations, including Workday.
• Experience with healthcare supply chain operations.
• Experience developing reports or dashboards with Power BI, Tableau, or native WMS reporting.

Responsibilities

• Lead MUSC-side configuration of CSC systems during WMS/SCP implementation and subsequent automation deployment.
• Govern master data and support system integrations, including related integrations to Workday ERP.
• Plan and perform structured testing, including test case development and execution.
• Develop and support reporting and provide end-user enablement and training.
• Administer, optimize, and provide tier 1–2 support across CSC systems.
• Serve as the primary technical liaison among CSC operations, MUSC Information Solutions, and system vendors.
• Respond to project demands and deadlines and troubleshoot system issues in a structured manner.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level