System Engineer III

Medical University of South Carolina•North Charleston, SC

About The Position

The CSC Systems Engineer is the MUSC Health owner of the Consolidated Service Center (CSC) systems portfolio. This includes the Tecsys Warehouse Management System (WMS) and Supply Chain Planning (SCP) platform; goods-to-person warehouse automation and its control software (WCS/WES); and supporting technologies such as courier and transportation tracking, label and print management, RF/mobile hardware, and integrations with the Workday ERP. Under limited supervision, the Engineer leads MUSC-side system configuration, master data governance, integration support, testing, reporting, and end-user enablement through WMS/SCP implementation and subsequent automation deployment. The role then provides ongoing administration, optimization, and tier 1-2 support across CSC systems. The Engineer is the primary technical liaison among CSC operations, MUSC Information Solutions, and system vendors in support of system-wide self-distribution. The position requires strong interpersonal, verbal, and written communication skills; data analysis and master data management capabilities; structured testing experience; and the ability to document processes and train non-technical users. The Engineer coordinates across vendors and functions, troubleshoots calmly under pressure, and responds to project demands and deadlines with minimal supervision. Professionalism, poise under pressure, energy, a positive attitude, and a team-oriented approach are expected.

Requirements

Bachelor’s degree from an accredited college or university in information systems, supply chain, engineering, business administration, or a similar field, or an equivalent combination of education and experience.
A minimum of 3-5 years of experience administering, configuring, or supporting a WMS, ERP supply chain module, warehouse automation/control system, or comparable enterprise application in a distribution, healthcare, or logistics environment.
Excellent interpersonal, verbal, and written communication skills.
Proficiency with SQL, Excel, or equivalent data analysis tools.
Demonstrated experience with master data management.
Demonstrated experience with structured testing, including test case development and execution.
Strong systems thinking with operational grounding and rigorous data discipline.
Clear written documentation skills and the ability to train non-technical users.
Ability to manage multiple vendors and coordinate cross-functionally.
Ability to troubleshoot calmly and in a structured manner under pressure.
Ability to respond to project demands within deadlines under minimal supervision.
Professionalism, poise under pressure, positive attitude, high energy, and team orientation.

Nice To Haves

Experience with Tecsys WMS/SCP or a comparable tier-one WMS.
Experience with goods-to-person, AMR, or AS/RS warehouse automation systems, or WCS/WES platforms.
Experience with ERP integrations, including Workday.
Experience with healthcare supply chain operations.
Experience developing reports or dashboards using Power BI, Tableau, or native WMS reporting.

Responsibilities

Own the CSC systems portfolio, including WMS, SCP, warehouse automation control software, and supporting technologies.
Lead MUSC-side system configuration and master data governance.
Support system integrations, including integrations to the Workday ERP.
Lead testing, reporting, and end-user enablement during WMS/SCP implementation and automation deployment.
Administer, optimize, and provide tier 1-2 support for CSC systems on an ongoing basis.
Serve as the primary technical liaison among CSC operations, MUSC Information Solutions, and system vendors.
Document systems and processes and train non-technical users.
Coordinate across vendors and functions and troubleshoot system issues under pressure.
Respond to project demands within deadlines with minimal supervision.

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