System Director-Transformation & Project Deployment

Baptist•Memphis, TN

About The Position

Serves as senior project leader and provides project oversight for mergers, acquisitions, and other high priority cross-functional organizational/operational initiatives. Under the direction of the Vice President and Chief Improvement and Transformation Officer, leads organizational change, improvement, and operational capability-building across strategic projects and deployment efforts. Researches, evaluates, and recommends strategic project initiatives to support effective deployment, alignment with organizational priorities, and measurable outcomes. Designs and executes comprehensive master project plans spanning all applicable project phases, including due diligence, pre-close, close, and post-close stabilization and sustainment, as needed. Leads cross-functional integration teams to ensure critical milestones, prescribed metrics, and deliverables are met. Facilitates and coordinates work plan meetings and maintains integrity of integration trackers, synergy realization records, and pertinent supporting project documentation. Applies Baptist Management System (BMS) principles and tools across integration projects to drive continuous improvement, consistency, efficiency, and scalability across the integration function and enterprise initiatives. Builds trust, sustains accountability and momentum over multi-month timelines, and provides proactive updates to executives and key stakeholders throughout the project lifecycle to communicate and update on project progress.

Requirements

Master’s degree in Business Administration, Health Care Administration, Public Health, or a related field.
Minimum of five years of progressive, outcome-oriented experience leading multi-workstream projects across functional areas with senior stakeholder accountability in a multi-hospital system, or successful completion of a relevant postgraduate fellowship combined with related leadership experience.
Knowledge of health care issues, industry trends, legal and regulatory compliance, business models, and project deployment practices that support system growth through mergers, acquisitions, purchased services, and other strategic business initiatives.
Demonstrated skill in all facets of project management, including leading multi-functional teams from project inception through completion while meeting prescribed timelines
Exceptional organizational skills with the ability to manage multiple concurrent projects, timelines, priorities, integration trackers, synergy realization, and supporting documentation.
Ability to develop action plans from complex business and clinical analytics and translate findings into clear project strategy and disciplined execution.
Ability to build collaborative partnerships, facilitate cross-functional meetings, and drive accountability among leaders in a matrixed environment.
Strong interpersonal, presentation, and communication skills, including the ability to identify issues early and keep executive, clinical, and operational stakeholders appropriately informed.
Proficiency with SharePoint, Excel, Gantt charts, and project tracking tools, with discretion and sound judgment in handling sensitive legal, financial, and organizational information.

Nice To Haves

PMP certification is plus.

Responsibilities

Develops and leads enterprise project deployment and integration work for mergers, acquisitions, and other high-priority cross-functional initiatives, ensuring alignment to organizational strategy, operational readiness, measurable outcomes, and sustained performance improvement.
Leads end-to-end planning, governance, and execution of mergers, acquisitions, and other strategic enterprise initiatives across due diligence, pre-close, close, and post-close stabilization phases.
Develops and maintains comprehensive master project plans, integration trackers, milestone schedules, risk logs, and dependency management tools to ensure timely completion of deliverables and achievement of target outcomes.
Coordinates and facilitates cross-functional workstreams involving operations, finance, human resources, information technology, legal, clinical, and administrative leaders to drive alignment, accountability, and disciplined execution.
Researches, evaluates, and recommends strategic project initiatives, operational deployment approaches, and integration priorities based on organizational goals, data analysis, best practices, and anticipated business impact.
Establishes project governance structures, meeting cadences, communication plans, and escalation pathways to support effective decision-making, issue resolution, and executive visibility throughout the project lifecycle.
Monitors project performance through defined metrics, key milestones, synergy realization measures, and readiness indicators; prepares and delivers clear status updates, analyses, and recommendations to executive sponsors and key stakeholders.
Identifies project risks, barriers, and interdependencies early; drives mitigation strategies, contingency planning, and timely escalation to minimize disruption to operations and maintain project momentum.
Applies Baptist Management System principles, structured problem-solving methods, and continuous improvement tools to standardize integration processes, improve efficiency, reduce variation, and strengthen enterprise project capability.
Partners with operational and executive leaders to support organizational change management, stakeholder engagement, and adoption planning so that new processes, structures, and workflows are implemented effectively and sustained over time.
Builds trusted relationships across system entities, regional markets, and corporate functions to influence without direct authority, maintain accountability, and advance complex initiatives in a matrixed environment.
Documents decisions, action items, deliverables, and lessons learned; maintains accurate and complete project records to support transparency, compliance, knowledge transfer, and future deployment efforts.
Performs other related duties as assigned in support of strategic transformation, project deployment, and operational integration priorities.