Mount Sinai Hospital -System Director of Emergency Management Training and Education

Mount Sinai Health System•New York, NY

2d•Onsite

About The Position

The System Director is responsible for the development, implementation, and management of the Health System’s comprehensive emergency management education, training, and exercise programs. The System Director oversees workforce education initiatives, training programs, and exercises designed to enhance organizational preparedness, readiness, and resilience while ensuring compliance with applicable regulatory, accreditation, and industry standards. These programs are guided by the Health System’s Threat and Hazard Identification and Risk Assessment (THIRA), After Action Reports (AARs), and Improvement Plans (IPs), as well as organizational leadership priorities for emergency preparedness and response readiness. The System Director supports System and Site-based Emergency Managers, as needed, in delivering all-hazards and hazard-specific training, education and exercises designed to strengthen preparedness, response, mitigation and recovery capabilities. The System Director will be prepared to cross-cover, as indicated/required, for site System Director vacancies if/when they occur and as needed. The System Director demonstrates confidence in representing the MSHS Emergency Management program professionally to internal executive leadership, external agencies, and at conferences. In support of the MSHS Emergency Management Program, the System Director will participate in, coordinate, strategize and/or lead large and/or complex education and training projects requiring planning, strategy, innovation, development, regulatory readiness and data analysis to support and enhance overall system preparedness; thus, minimizing the risk of disruption to MSHS operations while ensuring compliance with all applicable regulations. Projects may be identified by the incumbent, the MSHS leadership or through collaboration between Emergency Management and other departments. The System Director is responsible for providing development, leadership, direction, management, and administration of training, education and exercise materials, communications, after action process and services to ensure accomplishment of objectives under the direction of the System Vice President of the MSHS Management.

Requirements

MS Office Suite (advanced)
Micro Soft Teams (advanced)
Planning and Organization - Understands performance goals and expectations, establishes priorities, and works accordingly, maintains organization, demonstrates good follow-through, adheres to deadlines, and keeps supervisor updated regarding work status and potential issues.
Productivity - Works effectively and efficiently, able to work on several things at once while maintaining expected productivity outcomes. Meets established productivity goals without sacrificing quality.
Organizational Understanding - Knowledgeable about regulations and policies affecting the organization and his or her specific job role. Understands how his/her job is connected to the larger mission and goals of the organization.
Ownership and Initiative - Is fully engaged and committed to the job. Assumes responsibility for tasks and/or projects without being asked. Seeks to resolve problems and suggests opportunities for improvement. Looks for additional ways to contribute/help a colleague.
Impact and Influence - Influences others positively through actions and words resulting in improved work environment, services, processes, and/or systems.
Interpersonal Understanding - Understands the needs and feelings of others and uses this understanding to respond appropriately. Puts aside personal issues and responds professionally.
Resilience - Standard of work remains consistent even under pressure; demonstrates persistence, motivation and optimism when faced with challenges.
Customer Service Orientation - Understands and meets the needs of external and internal customers. Puts the customer at the center of services, systems and processes. Motivates and educates individuals to learn.
Retention and Talent Development - Takes an active role in retaining high-performing staff. Fosters a spirit of growth and development and supports staff participation in available internal and external educational resources.
Feedback - Communicates expectations of staff and provides regular, constructive, and timely feedback throughout the year. Appropriately addresses performance issues.
Teamwork - Creates an environment that encourages staff to work together. Identifies issues impacting teamwork and works to resolve them.
Compliance - Familiar with and remains current on all applicable regulatory and accreditation requirements policies and procedures specific to Emergency Management as well as the necessary processes to ensure compliance, including, but not limited to: The Joint Commission, Centers for Medicare and Medicaid Services (CMS) Conditions of Participation relating to emergency preparedness, National Incident Management System, Homeland Security Exercise and Evaluation Program (HSEEP).
Communication – Proficient in written and verbal communications. Responds to correspondence timely and effectively. Develops and maintains effective working relationships.

Responsibilities

Responsible to the System Vice President of the MSHS Management Department. The System Director will ensure that training, education, and exercise activities are performed in alignment with the MSHS’s Emergency Management Vision and Strategic Plan.
Assure compliance and preparedness for all training and educational requirements of all regulatory entities engaged with the Mount Sinai Health System.
Under the direction of the MSHS Vice President of Emergency Management, the System Director will undertake initiatives that provide the organization with the knowledge and expertise to plan for, respond to, recover from and mitigate against hazards and threats that could impact operations thereby assisting in the reduction of operational disruption.
Prepared to support the System and Site Emergency Mangers in delivering/conducting training, education, and exercises.
Prepared to support the System and Site Emergency Managers in response, including but not limited to: Emergency Operations Center activation, Operations during adverse events, Liaise with internal and external stakeholders related to incident response coordination.
Strategize, develop, enhance, and execute MSHS’s Emergency Management Educational Curriculum [the Curriculum] to promote preparedness using available internal and external resources. The Curriculum herein is understood to include emergency management training, education and exercising.
Develop, design, conduct, and evaluate exercises in accordance with Homeland Security Exercise and Evaluation Program (HSEEP) methodology.
Collaborate with the System Senior Director of Emergency Management Planning and Development to ensure the Curriculum and all related materials align with applicable standards, plans, policies, and procedures.
Collaborate with the Senior Director of Emergency Management to assist in the development and implementation of initiatives that support overall Emergency Management operations and align with budget goals.
Collaborate, and lead as needed, with key, multi-disciplinary, stakeholders to ensure the Curriculum aligns with department-level operations.
Identify and develop workgroups needed to develop and deliver the Curriculum.
Provide oversight and technical expertise to the MSHS regarding regulations and accreditation standards relevant to the Curriculum.
Participate in and provide expertise at TJC and other relevant regulatory agency site surveys, as required.
Organize, develop, and present the Curriculum to internal and external stakeholders.
Develop and deliver executive and leadership-level emergency preparedness training programs to strengthen incident management and decision-making capabilities.
Assesses need for emergency management training, education and exercises relevant to organizational strategic goals, as outlined in MSHS’s Threat and Hazard Identification and Risk Assessment (THIRA), as well as other relevant studies and leadership directives.
Develop innovative programs and approaches, as needed.
Establish and monitor performance metrics to evaluate and drive continuous improvement of the Curriculum.
Develop and maintain training records, collect data, prepare reports, and analyze statistics for presentation to leadership.
Develop, track, and report corrective actions identified through exercises, real-world events, After Action Reports.
Develop and manage the tools needed to deliver and assess the Curriculum and all its components.
Develop, maintain, and enhance a multi-year Curriculum.
Represent the MSHS Emergency Management, as needed, to federal, state, and local agencies.
Maintain professional affiliations and enhance professional development to keep pace with healthcare Emergency Management and other relevant healthcare trends.
Collaborate with key stakeholders to develop, write, submit, and manage grants and/or grant deliverables.
Maintain strict confidentiality.
Other Emergency Management duties as assigned.

Benefits

Strength through Unity and Inclusion
Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence.
We share a common dedication to delivering outstanding patient care.
When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare.
We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.
At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow.
We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization.
Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences.
We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally.
Explore this opportunity and be part of the next chapter in our history.