System Director - Nutrition Services

MultiCare Health System•Tacoma, WA

1d•$124,426 - $179,046•Onsite

About The Position

The Director of Nutrition Services and Retail Operations is responsible for system wide direction, development, implementation and evaluation of Nutrition Services and Retail Operations program(s). The Director establishes, directs and monitors strategic initiatives to ensure the Nutrition Services program is operational and continually improving; ensures interdependent business units are cost-effective, competitive and relevant to their market(s); provides subject matter expertise on Nutrition Services; establishes strategies, key metrics, customer service excellence standards, and service level agreements; monitors program performance and performance improvement activities; ensures continual survey and regulatory readiness/compliance; assures a highly reliable and safe Nutrition Services program is planned and maintained; creates and establishes policies and standard operating procedures/protocols in accordance with national, state, local, and Joint Commission requirements; and provides program leadership oversight to embedded Nutrition Services leaders in highly matrixed teams across the MultiCare System. Hospital-based leaders may have a dual matrixed reporting structure.

Requirements

Bachelor’s degree in related field required -Food and Nutrition
Eight (8) years of professional/technical experience in a healthcare environment
Five (5) years of progressive experience in a managerial or supervisory capacity

Nice To Haves

Master’s degree preferred
RD preferred

Responsibilities

System wide direction, development, implementation and evaluation of Nutrition Services and Retail Operations program(s).
Establish, direct and monitor strategic initiatives to ensure the Nutrition Services program is operational and continually improving.
Ensure interdependent business units are cost-effective, competitive and relevant to their market(s).
Provide subject matter expertise on Nutrition Services.
Establish strategies, key metrics, customer service excellence standards, and service level agreements.
Monitor program performance and performance improvement activities.
Ensure continual survey and regulatory readiness/compliance.
Assure a highly reliable and safe Nutrition Services program is planned and maintained.
Create and establish policies and standard operating procedures/protocols in accordance with national, state, local, and Joint Commission requirements.
Provide program leadership oversight to embedded Nutrition Services leaders in highly matrixed teams across the MultiCare System.