System Development Engineer, Amazon Robotics, QTS (Quality Technology Service)

Amazon•North Reading, MA

12d•Onsite

About The Position

Amazon's global fulfillment business is one of the largest and most complex operations in the world, with technologically advanced warehouses and a fleet of Robots at its center. The Quality Technology Service (QTS) team is a key part of this solution, enabling the flow of inventory into and out of warehouses for shipment. As a System Development Engineer, you will be responsible for building and supporting the next generation of supply chain planning (SCP) systems, including scaling these systems to handle thousands of parts for procurement, planning, and manufacturing. You will design, develop, integrate, troubleshoot, and optimize various automation solutions, while acting as an engineering leader for internal/external engineering partner teams. This role requires a commitment to teamwork, hustle, and strong communication skills, along with exceptional technical expertise to create reliable, scalable, and high-performance services and architectures. The ideal candidate is customer-centric and motivated about building systems that can be operated at global scale with minimal human intervention.

Requirements

Experience in automating, deploying, and supporting infrastructure
Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
Experience with Linux/Unix
1+ years of supply chain experience
Proven ability to integrate, configure, and customize Kinaxis Maestro across various supply chain planning functions

Nice To Haves

Experience with CI/CD pipelines build processes
Kinaxis Maestro/RapidResponse certifications (Author, Administrator, Integrator, Analytics)
End-to-End Kinaxis Maestro/RapidResponse implementation projects and experience in Kinaxis Maestro/RapidResponse Application Maintenance

Responsibilities

Configure and customize the Kinaxis platform to meet the specific requirements of Amazon Robotics' supply chain and operations.
Develop and implement complex Kinaxis workflows, business rules, and integrations to automate and optimize supply chain processes.
Collaborate with the Kinaxis development team to extend the platform's capabilities through custom applications and extensions to drive continuous enhancements and optimizations.
Participate in cross-functional project teams to ensure successful Kinaxis implementations and upgrades.
Monitor Kinaxis platform performance, identify areas for improvement and implement optimization strategies to enhance system responsiveness, scalability, and reliability.
Proactively troubleshoot and resolve issues related to Kinaxis functionality, integrations, and data processing.
Collaborate with business stakeholders to understand their reporting and analytics requirements and translate them into effective Kinaxis solutions.
Provide training and support to end-users on the Kinaxis platform, including functionality, workflows, and best practices.
Develop user guides, training materials, and documentation to facilitate user adoption and self-service.
Identify opportunities for process improvements and innovations within the Kinaxis platform.
Effectively communicate project status, risks, and issues to stakeholders and project sponsors.

Benefits

Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
Sign-on payments
Restricted stock units (RSUs)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave