System Development Engineer II, AWS ADC Monitoring & Observability

Amazon • Arlington, VA

1d • $129,200 - $174,800 • Onsite

About The Position

This role is for a System Development Engineer II within AWS ADC Monitoring & Observability, focusing on supporting CloudWatch Monitoring and CloudWatch Logs services in specialized security regions. The position involves troubleshooting technical issues, automating manual processes, and improving service efficiency to enhance customer experience. The engineer will work in a dynamic environment with software development teams to deliver reliable services to customers, solving problems related to massive telemetric data scale, distributed systems, data visualization, and operational workflow. The role requires a motivated individual who wants to automate tasks in distributed systems, dive into data to identify root causes of issues, and is committed to delivering high-quality, reliable services. A strong candidate will have experience with Linux command line and scripting (bash or Python) in large-scale environments, a solid understanding of networking and distributed systems concepts, enthusiasm for technical deep-dives, strong communication skills, and the ability to prioritize and organize complex work. The position involves full-lifecycle software development with customer interaction, operating within a DevOps, Agile Scrum, and incremental delivery philosophy.

Requirements

• Bachelor's degree, or CSSLP (Certified Secure Software Lifecycle Professional)
• 2+ years of non-internship professional software development experience
• 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 2+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
• Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
• Experience with Linux command line and bash or Python scripting in large-scale environments
• Solid understanding of networking and distributed systems concepts
• Strong communication skills
• Ability to prioritize and organize complex work

Nice To Haves

• Experience with PowerShell (preferred), Python, Ruby, or Java
• Experience working in an Agile environment using the Scrum methodology

Responsibilities

• Identify when implementations lack high availability or contain defects; investigate systemic patterns
• Resolve, mitigate, or escalate operational concerns in a timely manner
• Support the operational stability of CloudWatch and CloudWatch Logs services in ADC environments
• Work with AWS engineers to identify process automation opportunities
• Perform full-lifecycle software development with constant customer interaction to scope, design, implement, test, deliver, and operate software solutions
• Learn and grow using a DevOps, Agile Scrum, incremental delivery philosophy with highly-supportive peers constantly sharing subject matter expertise and producing peer-reviewed code
• Investigate the root cause of a customer issue impacting CloudWatch service visibility
• Analyze metric trends to identify performance degradation or capacity concerns
• Collaborate with the team on automation opportunities for common operational tasks
• Participate in on-call rotations, responding to service alerts and customer issues
• Dive deep into logs and metrics to understand system behavior and dependencies
• Discuss and implement improvements to teams operational processes

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level