System Consultant (Network & Infrastructure)

Indigo Beam•Houston, TX

1d•Remote

About The Position

Join our team as a System Consultant, where you’ll work with customers and internal architects to design, implement, and support the infrastructure behind our public safety product suite—on‑premises and in Azure.

Requirements

Experience deploying and supporting infrastructure in customer environments (on‑premises and/or Azure)
Hands-on administration of Windows Server, Active Directory, and Microsoft SQL Server (including clustering/HA/AlwaysOn)
VMware administration plus server and storage fundamentals (SAN/enterprise storage)
Working knowledge of networking and security concepts (firewalls, VPNs, segmentation, secure connectivity)
Ability to troubleshoot across systems, prioritize issues, and drive problems to resolution
Clear communication skills and comfort working directly with customers and cross-functional teams
Strong documentation habits and a mindset for building repeatable, scalable processes

Nice To Haves

Azure networking experience (site-to-site VPNs, routing, and connectivity troubleshooting)
Scripting/automation experience (PowerShell, T-SQL, Terraform, Ansible)
Experience with monitoring/alerting platforms and SNMP-based tooling
Familiarity with load balancers, DNS, and SSL/TLS certificate management
Experience with backup tooling and recovery testing
Familiarity with endpoint protection / anti-malware tools

Responsibilities

Work with customers and internal teams to translate requirements into secure, scalable infrastructure designs.
Deploy and integrate servers, virtualization, storage, and networking into customer environments.
Administer Windows Server, failover clusters, and Microsoft SQL Server.
Maintain platform components (hypervisors, storage, firmware, and core services).
Implement and validate backup and recovery solutions.
Coordinate with vendors to procure, stage, and deploy hardware.
Administer virtual environments (internal and customer-facing).
Administer firewalls and related security controls at customer sites.
Set up and troubleshoot VPN connectivity between Azure and customer locations.
Monitor environments, respond to alerts, and troubleshoot issues to resolution.
Apply reliability, security, and performance best practices across on‑premises and Azure deployments.
Recommend tools and technologies that improve delivery and operations.
Keep up with new technologies and apply them to drive continuous improvement.
Explain technical concepts clearly to both technical and non-technical audiences.
Create and maintain documentation and repeatable processes to improve delivery at scale.