System Business Analyst – Healthcare Revenue Cycle
Computer Task Group, Inc•UNAVAILABLE, UNAVAILABLE
•Onsite
About The Position
CTG is seeking a System Business Analyst with experience in hospital Revenue Cycle operations to support process improvement, system enhancements, and reporting initiatives. This role will serve as a key liaison between business stakeholders and technical teams, ensuring that operational needs are accurately translated into effective system and data solutions. The ideal candidate brings a strong understanding of healthcare financial workflows along with the ability to analyze data, document processes, and support system optimization efforts.
Requirements
- Knowledge of or experience supporting hospital Revenue Cycle operations, including patient access, billing, claims, and collections
- Familiarity with healthcare financial data and reporting
- Experience gathering and documenting business and technical requirements
- Ability to analyze workflows and recommend system and process improvements
- Experience working with data to support reporting and analysis
- Basic to intermediate SQL knowledge preferred
- Experience creating process maps, functional requirements, user stories or business documentation
- Prepare high-level requirement documentation (HLD) and software requirement specifications (SRS)
- Create testing plan and script
- Conduct User Acceptance Testing (UAT)
- Strong attention to detail and focus on accuracy
- Minimum 1 year of experience developing interactive dashboards and reports in Power BI, including Power Query transformations, Custom DAX measures, and Advanced conditional formatting
- Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group
Responsibilities
- Partner with Revenue Cycle stakeholders to gather, analyze, and document business and system requirements
- Evaluate current workflows and identify opportunities for process improvement, automation, and integration
- Translate business requirements into functional specifications for technical teams
- Support the development and maintenance of reporting and data solutions
- Assist with system testing, validation, and implementation of enhancements
- Create and maintain documentation including process flows, requirements documents, and user stories
- Analyze data to support operational decision-making and performance improvement
- Collaborate with cross-functional teams including IT, finance, and operations
Benefits
- competitive benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
