System and Desktop Administrator

E2 Optics•Denver, CO

2d•Hybrid

About The Position

Join our team and shape the future of connectivity: System and Desktop Administrator at E2 Optics! Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry—powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA—we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you’re looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America’s largest and fastest-growing tech integrators and help us shape what’s next.

Requirements

High school diploma or GED required.
At least 1 year of progressive experience in a technology field.
Experience in hardware, software, network troubleshooting, basic operating system functionality or equivalent training and or education is required.
Demonstrated ability to focus on the objectives while providing instruction and remain calm.
Ability to research solutions or information regarding technical issues.
Communication skills
This position requires handling confidential information in an appropriate manner.
Customer interactions must be handled with diplomacy and tact.
The Administrator must be able to gauge the customer's technical ability and communicate with them in appropriate technical or non-technical language in a professional manner.

Nice To Haves

Associates degree preferred
Customer Service experience preferred

Responsibilities

Manage PC setup and deployment for new employees using department standard processes.
Identify, diagnose, and resolve problems for users of personal computer software and hardware, E2 Optics network, the Internet, and other E2 Optics technology services; communicate solutions to end-users through the Helpdesk system.
Provide support during and after-hours for remote users.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems and replace defective components when necessary.
Train people in computer system use.
Travel as required by E2 Optics.