System Analyst

Richmond University Medical Center•New York, NY
•$75,000 - $90,000•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. This role involves analyzing and improving clinical and operational workflows, gathering requirements, configuring and supporting healthcare applications, and serving as a liaison between users, IT, and vendors. The position also includes creating reports, managing system projects, developing training, ensuring regulatory compliance, and documenting procedures.

Requirements

  • Experience with healthcare applications (Meditech, Epic, Athena, Cerner, PACS, etc.)
  • Proficiency in SQL, Power BI, and Excel for reporting and data extracts
  • Knowledge of HIPAA, cybersecurity, and healthcare regulations
  • Experience in system upgrades, testing, and implementation projects
  • Ability to develop and deliver user training
  • Strong documentation skills for workflows, system configurations, and support procedures

Responsibilities

  • Analyze and improve clinical and operational workflows
  • Gather requirements from clinicians, department leaders, and business users
  • Configure, support, and troubleshoot healthcare applications (Meditech, Epic, Athena, Cerner, PACS, etc.)
  • Serve as liaison between end users, IT, and software vendors
  • Investigate system issues and coordinate resolutions
  • Create reports, dashboards, and data extracts (SQL, Power BI, Excel)
  • Manage system upgrades, testing, and implementation projects
  • Develop and deliver user training
  • Ensure compliance with HIPAA, cybersecurity, and healthcare regulations
  • Document workflows, system configurations, and support procedures
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