System Analyst

Global Information TechnologyLansing, MI
Hybrid

About The Position

We are seeking a skilled System Analyst with 5-6 years of experience to support applications hosted on AWS. This role involves extensive work with MySQL, PHP environments, Microservices development, and OIDC/SAML integration. The ideal candidate will have experience coordinating software upgrades, managing vendor support, and administering REDCap. Hands-on experience with key AWS services, web servers, REST APIs, and identity management is crucial. Strong analytical, communication, and documentation skills are essential for this position. A Bachelor's degree is required.

Requirements

  • 5–6 years of experience supporting applications hosted on AWS.
  • 5–6 years of experience with MySQL database administration.
  • 5–6 years of experience with PHP application environments and Microservices development.
  • 5–6 years of experience with OIDC/SAML integration.
  • Experience coordinating software upgrades and vendor support.
  • Experience with REDCap administration and API integrations.
  • Hands-on experience with AWS services including EC2, S3, VPC, and Security Groups.
  • Experience with Apache/Nginx web servers, REST APIs, SSL/TLS certificates, and Identity & Access Management.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication and documentation skills.
  • Bachelor's degree required.

Nice To Haves

  • Experience with Active Directory, LDAP, or Single Sign-On (SSO).
  • Experience with HIPAA compliance and application security.
  • Experience with ServiceNow or other enterprise ticketing tools.
  • Knowledge of DevOps practices and automation.
  • Experience with Python scripting, SQL Server Agent, SSIS, and Twilio/SMS integrations.
  • AWS Cloud Practitioner, SysOps Administrator, or Solutions Architect certification is a plus.

Responsibilities

  • Support applications hosted on AWS.
  • Perform MySQL database administration.
  • Work with PHP application environments and Microservices development.
  • Handle OIDC/SAML integration.
  • Coordinate software upgrades and vendor support.
  • Administer REDCap and manage API integrations.
  • Utilize AWS services including EC2, S3, VPC, and Security Groups.
  • Manage Apache/Nginx web servers, REST APIs, SSL/TLS certificates, and Identity & Access Management.
  • Troubleshoot, analyze, and solve complex system issues.
  • Communicate effectively and maintain excellent documentation.
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