System Analyst

Mercyhealth Wisconsin and Illinois•Janesville, WI

1d•$61,173 - $94,818•Onsite

About The Position

Performs moderate to advanced application maintenance as needed in support of requested changes. Updates and maintains required documentation and issues lists. Able to provide moderate to advanced levels of design and support. Consult with the vendors when needed. Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications. Requires process and application expertise and strong leadership skills to work with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design, build, testing, training, and implementation. Will accept and complete new project assignments and will sometimes be asked to lead a project. Participation typically involves workflow analysis, design, general systems analysis, and development of a functional specification, creation of a test plan, testing and documentation and implementation for new or existing applications. Responsible for appropriately communicating project status and resolving and/or escalating issues where appropriate. Knowledgeable in multiple applications and has in-depth knowledge of how the supported applications integrate with each other and has a strong level of expertise in an individual application. Responsible for understanding applicable regulatory requirements and can work with operations to suggest and implement requirements. Knowledge of applicable interfaces and integration, basic to moderate troubleshooting skills.

Requirements

Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; an equivalent combination of education and work experience will be considered.
Prior certification in Epic application preferred.
Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role.
Experience with and demonstrates competence in Microsoft Office Applications.
Ability to work independently and be result oriented.
Excellent verbal and written communication skills.
Ability to coordinate and prioritize tasks and project components.
Ability to lead.
Minimal supervision required.

Nice To Haves

Prior certification in Epic application

Responsibilities

Performs moderate to advanced application maintenance as needed in support of requested changes.
Updates and maintains required documentation and issues lists.
Provides moderate to advanced levels of design and support.
Consults with vendors when needed.
Conducts continual assessment of operational/technical needs and workflow analysis in order to recommend and build optimal screen flows to ensure successful implementation, administration, and documentation of new and existing applications.
Works with key personnel, end users, and project team members to identify and resolve issues throughout project phases of assessment, design, build, testing, training, and implementation.
Accepts and completes new project assignments and may lead a project.
Participates in workflow analysis, design, general systems analysis, and development of a functional specification.
Creates a test plan, performs testing, and handles documentation and implementation for new or existing applications.
Communicates project status and resolves and/or escalates issues where appropriate.
Understands applicable regulatory requirements and works with operations to suggest and implement requirements.
Possesses knowledge of applicable interfaces and integration.
Performs basic to moderate troubleshooting.