System Analyst Clinical Analyst 1
About The Position
The System Analyst Clinical Analyst 1 provides application maintenance, design, and support for clinical applications. The role assesses operational and technical needs, analyzes workflows, and recommends and builds screen flows to support implementation, administration, and documentation of new and existing applications. It works with key personnel, end users, vendors, and project teams to identify and resolve issues throughout project assessment, design, build, testing, training, and implementation phases. The analyst may lead projects and communicates project status while resolving or escalating issues as appropriate. The position requires knowledge of multiple applications and their integrations, as well as strong expertise in an individual application. It also involves understanding applicable regulatory requirements and working with operations to suggest and implement them. Minimal supervision is required, and the role has no supervisory responsibilities.
Requirements
- Bachelor's degree in Information Technology, Business, Clinical, or another related field, or an equivalent combination of education and work experience.
- Achieve assigned computer application certifications within 90 days of training and maintain assigned certification while in the role.
- Experience with and competence in Microsoft Office applications.
- Ability to work independently and be result-oriented.
- Excellent verbal and written communication skills.
- Ability to coordinate and prioritize tasks and project components.
- Ability to lead.
Nice To Haves
- Prior certification in an Epic application is preferred.
Responsibilities
- Perform moderate to advanced application maintenance in support of requested changes.
- Update and maintain required documentation and issue lists.
- Provide moderate to advanced design and application support, consulting vendors when needed.
- Assess operational and technical needs and analyze workflows to recommend and build optimal screen flows.
- Work with key personnel, end users, and project team members to identify and resolve issues across project phases.
- Accept and complete project assignments and, when asked, lead projects.
- Conduct workflow analysis, design, systems analysis, and functional specification development for applications.
- Create test plans and perform testing, documentation, and implementation for new or existing applications.
- Communicate project status and resolve or escalate issues as appropriate.
- Maintain knowledge of multiple applications and how supported applications integrate, with in-depth expertise in an individual application.
- Understand applicable regulatory requirements and work with operations to suggest and implement them.
- Use knowledge of applicable interfaces and integrations and perform basic to moderate troubleshooting.
Benefits
- Medical, dental, and vision coverage.
- Life and disability insurance.
- FSA/HSA options.
- Generous, accruing paid time off.
- Paid parental and caregiver leave.
- Career advancement and educational opportunities.
- Tuition and certification reimbursement.
- Well-being programs.
- Employee discounts.
- On-demand pay.
- Financial education.
- Annual recognition and awards events.
- Partner appreciation days.
- Family entertainment and attractions discounts.
- Community service and improvement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
