System Administrator

OSC Edge•Augusta, GA

8d•Onsite

About The Position

As the System Administrator, the individual will be responsible for installing, supporting, and maintaining servers and workstations in a client/server environment. In this role, the System Administrator will provide Tier I and II level support, this position is responsible for maintaining and operating IT Support in a military systems environment. In addition, the Administrator must work in a proactive fashion and perform the duties necessary to mitigate the disruption of services, responding to outages and resolves problems quickly.

Requirements

High School Diploma or equivalent
Must have Secret Clearance and Top-Secret eligibility
Must have a valid 8570 IAT II / IAM Level II certification
Minimum of five (5) years of experience in computer systems
Working knowledge of virtualization, VMWare, or equivalent
Must have minimum of three (3) years’ experience in a 24/7 military or governmental IT environment
Strong knowledge of systems software, hardware, and networking protocols
Experience with scripting and automation tools
A proven track record of developing and implementing IT strategy, plans, and SOPs.
Strong knowledge of implementing helpdesk and IT operations best practices, including knowledge of security, storage, data protection, and disaster recovery protocols
Experience in Ports Protocols and Security Measures
Demonstrated ability to provide outstanding customer service experience in a variety of circumstances across all organizational levels

Responsibilities

Maintains and manages the IT server and systems infrastructure
Manages and troubleshoots Windows Active Directory, Group Policy Objects (GPOs), and Domain Name System (DNS)
Manages Microsoft operating systems Windows Servers, both legacy and current
Manages and troubleshoots messaging protocols and operations with Microsoft Exchange, both legacy and current
Writes scripts in PowerShell, LUA, etc.
Experience with SCCM/SCOM
Manages system backups and administer virtual environments
Provides support in the deployment and configuration of servers and workstations
Analyzes, troubleshoots, and configures hardware and software
Deploys vendor updates, security patches, STIGS, IAVA’s, etc.
Performs systems performance diagnoses and scalability assessment activities
Applies industry best practices in compliance with security and DISA guidelines
Develops and maintains network documentation, such as topology diagrams, circuit/equipment inventories and configuration reports
Troubleshoots hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
Performs and implements appropriate processes for data protection, disaster recovery, and failover procedures
Serves as escalation point for desktop and service desk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
Responsible for capacity, storage planning, and database performance
Performs other tasks as required by OSC and the Government contracting office