System Administrator

SAICCharleston, SC
Onsite

About The Position

SAIC is seeking a highly skilled System Administrator to support the Naval Information Warfare Center Atlantic (NIWC LANT) Cloud Computing Innovation, Transformation, and Integration (CLOUD CITI) Division. The position will involve supporting both physical and virtualized data center environments, including commercial cloud service providers. Candidate must reside within a 50-mile radius of either Charleston, SC, New Orleans, LA, or Norfolk, VA. This role includes an on-call rotation every 5th week for a week to address Citrix related outages.

Requirements

  • Support for both physical and virtualized data center environments, including commercial cloud service providers.
  • Reside within a 50-mile radius of either Charleston, SC, New Orleans, LA, or Norfolk, VA.
  • On-call rotation every 5th week for a week to address Citrix related outages.
  • Experience with Citrix Virtual Apps and Desktops (CVAD) systems.
  • Experience administering, maintaining, and troubleshooting CVAD components on Windows Server 2012, 2016, 2019, and 2022.
  • Experience managing Citrix NetScalers (physical and virtual).
  • Experience enforcing security compliance by applying DISA STIGs, managing patches, and updating Citrix and Windows environments via WSUS, Group Policy, and PowerShell.
  • Experience maintaining, upgrading, and securing Windows servers to align with DoD and DISA standards.
  • Experience troubleshooting connectivity issues.
  • Experience supporting customer application needs.
  • Experience documenting system configurations and operational processes using tools like SharePoint.
  • Experience reviewing, managing, and troubleshooting incidents, changes, and service requests using ServiceNow and Jira.
  • Experience providing technical consulting and collaborating with stakeholders.
  • Experience utilizing Agile methodologies, including Kanban and Sprints.
  • Experience developing and maintaining automation scripts and tools, particularly in PowerShell.

Responsibilities

  • Build, configure, and deploy Citrix Virtual Apps and Desktops (CVAD) systems.
  • Administer, maintain, and troubleshoot CVAD components on Windows Server 2012, 2016, 2019, and 2022.
  • Manage Citrix NetScalers (physical and virtual) to ensure consistent performance and availability.
  • Enforce security compliance by applying DISA STIGs, managing patches, and updating Citrix and Windows environments via WSUS, Group Policy, and PowerShell.
  • Maintain, upgrade, and secure Windows servers to align with DoD and DISA standards.
  • Troubleshoot connectivity issues and support customer application needs.
  • Collaborate with virtualization and storage teams to optimize systems.
  • Document system configurations and operational processes using tools like SharePoint.
  • Review, manage, and troubleshoot incidents, changes, and service requests using ServiceNow and Jira.
  • Provide technical consulting and collaborate with stakeholders to recommend system enhancements and improvements.
  • Utilize Agile methodologies, including Kanban and Sprints.
  • Develop and maintain automation scripts and tools, particularly in PowerShell, for efficiency in system administration.
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