Systems Administrator (NetApp Specialist)

Akima, LLC•Sumter, SC

20d•Onsite

About The Position

Akima Systems Engineering is seeking a System Administrator with NetApp expertise to support operations at USARCENT G6 on Shaw Air Force Base in Sumter, South Carolina. The role provides systems administration support with foundational Windows/Linux and virtualization expertise, alongside hands-on experience with NetApp ONTAP storage systems, snapshot technologies, and enterprise backup integration. Work is performed in accordance with DoD cybersecurity and Risk Management Framework (RMF) compliance requirements. The administrator coordinates with Service Desk, Systems Administration, and Cybersecurity teams to escalate and resolve network-related tickets, participate in outage response and root cause analysis, and implement corrective actions. The role requires strong analytical skills, attention to detail, clear communication, customer service, and the ability to work in a high-tempo environment. During non-duty hours, the contractor must report to the duty site within two hours of notification of an automation problem expected to affect ten or more users for more than two hours.

Requirements

At least three years of hands-on enterprise storage administration experience, with a strong focus on NetApp ONTAP systems.
Active Secret clearance.
Experience with DoD NIPR/SIPR environments.
CompTIA Security+ CE certification compliant with DoD 8570 / DoDD 8140 IAT Level II.
Basic familiarity with NetApp ONTAP, preferably Clustered ONTAP.
Familiarity with storage concepts including NFS, CIFS/SMB, and iSCSI.
Familiarity with volume/LUN provisioning and snapshot technology.
Exposure to NetApp System Manager or CLI.
Conceptual understanding of SnapMirror and SnapVault.
Understanding of RAID, storage aggregation, and tiering concepts.
Strong analytical skills and attention to detail; ability to operate in a high-tempo environment.
Excellent communication and customer service skills for supporting technical teams and end users.

Nice To Haves

NetApp Certified Technology Associate (NCTA).
NetApp Certified Data Administrator (NCDA), entry exposure level.
VMware VCTA or a similar foundational certification.

Responsibilities

Maintain SAN servers on SIPRNET and NIPRNET, including storage arrays, appliances, associated fiber-channel switches and hardware, and file-share systems.
Perform backups and archiving of designated command servers, maintaining one year of weekly backups and three months of daily backups, as well as application data required by DODI 8500.2 and NIST SP 800-53.
Discuss proposed network changes with USARCENT G6 leadership and the Contracting Officer Representative (COR).
Implement, manage, and monitor data protection solutions using NetApp technologies, including SnapMirror, SnapVault, and Snapshot.
Monitor storage performance, capacity, and health; proactively identify and address potential risks.
Perform firmware upgrades, patching, and lifecycle maintenance for NetApp hardware and software.
Provide Tier II/III troubleshooting for storage issues, work with end users and technical teams to resolve problems, and manage or escalate complex cases with NetApp Support.
Create and maintain technical documentation, including system configurations, storage layouts, and operational procedures.
Maintain compliance with organizational security standards by implementing encryption and access controls.
Coordinate with server, network, and cyber teams on implementations, upgrades, and cross-functional issue resolution.
Develop procedures and approaches, advise on complex NetApp issues, and evaluate and recommend improvements to NetApp service delivery.
Represent the organization in technical working groups and interactions with USARCENT G6 and Regional Cyber Command (RCC) Southwest Asia.
Discuss proposed or envisioned NetApp changes with USARCENT G6 leadership and the COR.
During non-duty hours, report to the duty site within two hours of notification of an automation problem expected to affect ten or more users for more than two hours.