System Administrator

Themis Insight • Fort Meade, MD

4d • Onsite

About The Position

Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through small, highly skilled, and hand-picked teams that can meet clients' needs in any industry. We bring Public and Private, Civilian and Military expertise to every case. We are hiring a System Administrator to work in the Fort Meade, MD vicinity. Position location is subject to change based on central MD client's needs.

Requirements

• TS/SCI with a Polygraph
• Bachelor’s degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor’s degree.
• Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Two (2) years of experience with Service Management (ITSM) is required.
• One (1) years of experience with ServiceNow platform is required. (An additional two (2) years of experience may be substituted for the ServiceNow platform experience.)
• 3 years of Linux required.
• Experience with Containers and VMs is required.
• RHCSA certification is required.
• Experience with Linux, AWS, STE/STN and Docker are required.

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
• Manage the daily activities of of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts.
• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
• Perform periodic vulnerability scans of systems
• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning

Benefits

• flexible ways to balance work and home life
• full health benefit premium coverage
• generous contributions toward your retirement
• Competitive health, dental, and vision plans with 100% paid premiums.
• 401k: We contribute 6% even if you don't!
• Time Off: 11 standard holidays, and 25 days of PTO
• Career Development: Get career counseling and individualized career development plans, including education and training.
• Employee referral bonuses for successful hires

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level