System Administrator 2-BP-355
Onyx Point•Hanover, MD
•Remote
About The Position
Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/network devices. Manages IT system infrastructure, configuration, operation, and any processes related to the IT systems. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, and diagnosis. Provides support for the escalation and communication of status to agency management and internal customers.
Requirements
- ACTIVE TS/SCI W/ FULL SCOPE POLYGRAPH SECURITY CLEARANCE (U.S. CITIZENSHIP REQUIRED)
- Windows 11: ability to troubleshoot various hardware issues
- Linux: experience with Ubuntu and Fedora
- Networking: experience with Juniper
- Windows Server: manage roles including DNS, DHCP, Active Directory including Group Policy, Remote Desktop Services, and Hyper-V
- Experience with Powershell scripting
- Minimum of ten (10) years’ experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Nice To Haves
- Experience with Cisco and Dell networking systems
- Ability to upgrade code on Cisco and Juniper switches
- Strong Windows and Linux troubleshooting skills with hardware and software issues
- HP Device Manager (understanding of RMM tools would be sufficient)
- Experience with Splunk, Zabbix, Syslog-ng
- Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Responsibilities
- Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/network devices.
- Manages IT system infrastructure, configuration, operation, and any processes related to the IT systems.
- Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, and diagnosis.
- Provides support for the escalation and communication of status to agency management and internal customers.
Benefits
- Health Coverage: Medical, dental, and vision insurance
- Additional Insurance: Basic Life/AD&D, Voluntary Life/AD&D, Short and Long-Term Disability, Accident, Critical Illness, Hospitalization Indemnity, and Pet Insurance
- Retirement Plan: 401(k) plan with company match
- Paid Time Off: Generous PTO, paid holidays, parental leave, and more
- Wellness: Access to wellness programs and mental health support
- Professional Development: Opportunities for growth, including tuition reimbursement
- Additional Perks: Flexible work arrangements, including remote work options
- Flexible Spending Accounts (FSAs)
- Employee referral programs
- Bonus opportunities
- Technology allowance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
