Poly clearance is required- RC

Halogen Engineering Group, Inc•Fort George G Meade, MD

1d•$209,000 - $212,000•Onsite

About The Position

Halogen Engineering Group is seeking a System Administrator to provide comprehensive support for the implementation, troubleshooting, and maintenance of Information Technology (IT) systems. This role involves managing the IT system infrastructure, overseeing daily operations, monitoring, and resolving issues across various devices including client/server, storage, network, and mobile devices. The position includes providing Tier 1 (Help Desk) and Tier 2 (Escalation) support, identifying and diagnosing problems, and communicating status updates to agency management and internal customers. The System Administrator will also support the dispatch system and hardware problems, remaining involved until resolution. Key responsibilities include configuring and managing UNIX and Windows operating systems, installing and loading operating system software, troubleshooting, maintaining network component integrity, and implementing operating system enhancements for improved reliability and performance. Experience with Cisco routers and switches in an enterprise environment is also required.

Requirements

Fifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a Bachelor's degree.
TS/SCI w/Poly clearance is required
Poly must be less than 5 years old
Support installation and maintenance of Cisco routers and switches in support of enterprise systems for the program.

Responsibilities

Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier I (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operation, monitoring and problem resolution for all of the client/server /storage /network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage UNIX and Windows (or other applicable operating systems and installs /lo ads operating system software, trouble shoot, maintain integrity of and configure network components along with implementing operating system enhancements to improve reliability and performance
Support the design of systems, mission architecture and associated hardware
Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
Analyze and resolve complex problems associated with server hardware applications and software integration

Benefits

CareFirst Insurance
Medical Plans
Three available medical plans–2 Platinum PPO Plans ($0 Deductible) and 1 HSA Plan ($1500 deductible)
Halogen pays 100% Medical Premium Costs up to $25,000
CareFirst Wellness Rewards Program
Guardian Insurance
Dental Plan
Halogen pays 50% of the plan costs
Vision Plan
Halogen pays 100% of the plan costs
401K Retirement Plan
10% contribution paid by the company, automatically vested and paid in each pay period.
Life Insurance, AD&D, Short and Long Term Disability Coverage
Paid Time Off
20 Paid Time Off Days
6 Federal Holidays
5 Floating Holidays
Bonuses
Based on performance and billable hours