System Administrator (Linux, AWS, BigFix)

Themis Insight • Fort Meade, MD

1d • Onsite

About The Position

Themis Insight is hiring a System Administrator to support a client in the Fort Meade, Maryland vicinity. The position location may change based on the needs of a central Maryland client. The role requires a TS/SCI clearance with a polygraph.

The System Administrator supports implementation, troubleshooting, and maintenance of IT systems; manages system infrastructure and related processes; and handles day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices. The role provides Tier 1 help desk and Tier 2 escalation support, assists users with access and system use, communicates status to agency management and internal customers, and supports dispatch and hardware issue resolution.

The administrator configures and manages UNIX, Linux, and Windows operating systems; installs and maintains operating system software; troubleshoots systems; maintains system integrity; configures network components; and implements enhancements to improve reliability and performance. Duties also include account management, configuration management and security-control compliance, vulnerability scanning, applying IAVA security patches and recording patch status, and optimizing system operations and resource utilization through capacity analysis and planning.

Requirements

• TS/SCI clearance with a polygraph.
• Bachelor’s degree in a technical discipline from an accredited college or university, or four additional years of System Administrator experience in substitution.
• Five years of System Administrator experience in programs and contracts of similar scope, type, and complexity.
• Two years of experience with Service Management (ITSM).
• Experience with Linux, AWS, or BigFix.

Responsibilities

• Support implementation, troubleshooting, and maintenance of IT systems.
• Manage daily configuration and operation of IT systems and related infrastructure.
• Provide Tier 1 help desk and Tier 2 escalation problem identification, diagnosis, and resolution.
• Assist users in accessing and using IT systems.
• Perform account management, including establishing, activating, modifying, disabling, and removing accounts.
• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
• Perform periodic vulnerability scans of systems.
• Monitor and resolve day-to-day issues involving client/server, storage, network, and mobile devices.
• Implement IAVA security patches and record patch status in appropriate systems of record.
• Communicate escalated issue status to agency management and internal customers.
• Support the dispatch system and hardware problems and remain involved in their resolution.
• Configure and manage UNIX, Linux, and Windows operating systems; install and maintain operating system software; troubleshoot systems; maintain system integrity; and configure network components.
• Implement operating system enhancements to improve reliability and performance.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Benefits

• Competitive health, dental, and vision plans with 100% paid premiums.
• 401(k) contribution of 6%, even if the employee does not contribute.
• 11 standard holidays and 25 days of paid time off.
• Career counseling and individualized career development plans, including education and training.
• Employee referral bonuses for successful hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level