System Administrator

First National Bank•Omaha, NE

10d•$69,616 - $114,867•Hybrid

About The Position

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. The Systems Administrator is responsible for the end-to-end management of designated systems applications and their supporting infrastructure. This role combines technical expertise with business acumen to ensure optimal system performance, reliability, and continuous improvement. The specialist works collaboratively with stakeholders to implement enhancements, provide technical support, and develop reporting solutions that meet business objectives. Ability to work on-site in Omaha following our hybrid schedule (3 days in-office) Authorization to work in the U.S. without sponsorship today or in the future

Requirements

Bachelor’s Degree in Management Information Systems, Computer Science or other technology related field or equivalent years of experience
3+ years of experience in an information technology environment, or an equivalent combination of relevant experience and demonstrated technical aptitude
1-3 years of Salesforce experience
Experience working with third-party vendors (vendor hosted and on premise)
Experience working in an Agile Scrum environment
Demonstrate a consultative approach with the ability to analyze stakeholder’s needs
Strong interpersonal skills, including the ability to build collaborative relationships, listen and actively contribute to discussions
Good written and verbal communication, including technical writing skills
Demonstrate problem solving and analytical skills in order to debug and troubleshoot issues
General knowledge of Microsoft Office products
Ability to multi-task while adhering to multiple timetables of completion
Ability to conduct cost/benefit analysis
Unrestricted work authorization and not require future sponsorship.

Nice To Haves

nCino support, configuration, and maintenance experience
Salesforce Admin and/or Platform Developer certified
Understanding of banking Commercial lending process or other LOS applications
Experience with monitoring tools (i.e. Splunk, Dynatrace, Datadog)

Responsibilities

Maintain, install, and configure system application and supporting infrastructure to meet business objectives.
Monitor, patch and deploy changes on the application and supporting infrastructure.
Testing application functions and upgrades.
Performance, reliability, and maintenance of assigned applications(s) including completion of upgrades and implementations
Work closely with capability owner, business units, and third-party vendors to support in system enhancements
Provide input into the application roadmap for further improvement and development.
Analyze new data requests and create recommendations for the development of new system reporting.
Seeks opportunity to learn, automate, document, share, educate, and improve Enterprise processes and systems.
Provides metrics and other documentation to support analysis and findings.
Designs, develops, and maintains reports.
Coordinate, track and respond to data needs and requests from business unit
Enhance end users’ knowledge, understanding and competency with assigned application(s).
Identify, develop, and recommend training opportunities that meet and support end user needs.
Participate in assigned team projects and agile ceremonies
Understand and comply with bank policy, laws, regulations as applicable to your job duties.
Maintain up to date knowledge on application training and certifications.
24/7 critical incident response is required