In this role, you'll be responsible for administering, maintaining, and supporting enterprise infrastructure and mission systems that enable secure, reliable, and resilient operations for SES Space & Defense customers. You'll execute the day-to-day administration of enterprise servers, virtual machines, storage platforms, and mission applications while ensuring system availability, security, compliance, and operational readiness across secure environments. Administer, monitor, and maintain enterprise Windows Server, Linux, virtual, and physical infrastructure to ensure system availability, performance, operational continuity, and capacity management. Perform daily administration of enterprise servers, virtual machines, storage systems, and mission applications, including account provisioning, identity and access management, software installation, patch management, backups, restores, and routine maintenance activities. Monitor system health, capacity, performance, and operational status while responding to incidents, service requests, and technical support tickets in accordance with established service levels. Install, configure, patch, upgrade, and troubleshoot operating systems, enterprise applications, virtualization platforms, and supporting infrastructure while maintaining approved configuration baselines. Administer Active Directory, Group Policy, DNS, DHCP, file services, enterprise storage, backup and recovery solutions, identity and access management, and enterprise monitoring tools. Implement approved system changes, update configuration baselines, maintain system documentation, and develop runbooks and standard operating procedures supporting enterprise operations. Support cybersecurity initiatives through system hardening, STIG implementation, vulnerability remediation, RMF artifact development, patch compliance, secure configuration management, and monitoring dashboard maintenance. Perform system monitoring, performance tuning, root-cause analysis, and corrective maintenance while escalating complex technical issues to engineering teams as appropriate. Collaborate with network, cybersecurity, engineering, and program teams to support infrastructure deployments, technology refreshes, system upgrades, and customer requirements. Provide Tier II/Tier III technical support for mission-critical systems, participating in scheduled maintenance, after-hours support, and occasional travel as required to support operational objectives.
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Job Type
Full-time
Career Level
Mid Level