System Administrator (FORECASTED)

Columbia Technology Partners • Annapolis Junction, MD

29d • Onsite

About The Position

Columbia Technology Partners is seeking System Administrators to support the implementation, maintenance, troubleshooting, and optimization of mission-critical IT systems and infrastructure. The ideal candidate will provide operational support across servers, storage, networks, operating systems, and end-user environments while ensuring system reliability, performance, and security. Opportunities are available for experienced administrators supporting enterprise environments ranging from hands-on operational support to advanced systems administration and architectural collaboration.

Key Responsibilities - SA Level 2:
Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructure.
Manage the day-to-day operation, configuration, and monitoring of IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for hardware, software, network, storage, and operating system issues.
Assist users with system access, functionality, and technical support requests.
Support client, server, storage, network, and mobile device environments.
Configure, manage, and maintain UNIX, Windows, or other applicable operating systems.
Install, upgrade, and troubleshoot operating system software and network components.
Analyze and resolve system issues while maintaining system integrity and performance.
Support ticket escalation processes and communicate status updates to management and customers.
Perform system capacity analysis, resource planning, and operational optimization.
Provide detailed technical analysis and recommendations for escalated issues.
Support dispatch operations and remain engaged through problem resolution.

Additional Responsibilities - SA Level 3:
In addition to the responsibilities above, Level 3 candidates will:
Support the design and integration of systems, mission architectures, and associated hardware solutions.
Apply knowledge of system administration interdependencies within Service-Oriented Architecture (SOA) environments.
Analyze and resolve complex server, application, software integration, and infrastructure issues.
Provide advanced technical expertise for enterprise system administration and operational support activities.

Requirements

• Bachelor's degree in a technical discipline from an accredited college or university.
• Five (5) additional years of System Administrator experience may be substituted in lieu of a bachelor's degree.
• Level 2: Ten (10) years of System Administrator experience supporting programs and contracts of similar scope, type, and complexity.
• Level 3: Fifteen (15) years of System Administrator experience supporting programs and contracts of similar scope, type, and complexity.
• U.S. Citizenship is required for all applicants.
• DOD 8570 Certification
• This position requires an active Security Clearance with appropriate Polygraph.

Nice To Haves

• Experience administering Windows and Linux/UNIX operating systems in enterprise environments.
• Experience supporting servers, storage platforms, network infrastructure, and virtualization technologies.
• Experience troubleshooting complex system, application, and integration issues.
• Familiarity with enterprise monitoring, ticketing, and configuration management tools.
• Experience supporting Service-Oriented Architecture (SOA), cloud, or hybrid computing environments.
• Strong communication skills with experience interacting with technical teams, customers, and leadership.

Responsibilities

• Provide implementation, troubleshooting, and maintenance support for IT systems and infrastructure.
• Manage the day-to-day operation, configuration, and monitoring of IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support for hardware, software, network, storage, and operating system issues.
• Assist users with system access, functionality, and technical support requests.
• Support client, server, storage, network, and mobile device environments.
• Configure, manage, and maintain UNIX, Windows, or other applicable operating systems.
• Install, upgrade, and troubleshoot operating system software and network components.
• Analyze and resolve system issues while maintaining system integrity and performance.
• Support ticket escalation processes and communicate status updates to management and customers.
• Perform system capacity analysis, resource planning, and operational optimization.
• Provide detailed technical analysis and recommendations for escalated issues.
• Support dispatch operations and remain engaged through problem resolution.
• Support the design and integration of systems, mission architectures, and associated hardware solutions.
• Apply knowledge of system administration interdependencies within Service-Oriented Architecture (SOA) environments.
• Analyze and resolve complex server, application, software integration, and infrastructure issues.
• Provide advanced technical expertise for enterprise system administration and operational support activities.

Benefits

• Medical: CTP offers 3 superior plans, bringing our employees both in-network and out-of-network options.
• Vision + Dental: Both free to you + paid in full by CTP.
• Retirement: 401k - 6% company contribution
• PTO + Leave: A work life balance is extremely important to our team here at CTP, which is why our paid time off plans are so lucrative. Offering customizable leave plans to meet your needs is just one of our many perks! Jury Duty, Bereavement + Military Leave provided.
• Career Growth: Up to $10,000 provided for approved career-related learning, training, education, and/or tuition.
• Life and AD&D Insurance/Short-Term & Long-Term Disability: More peace of mind, at zero cost to you.
• Profit Sharing Bonus: End of year cash gets added to your bottom-line.
• Referral Bonus Program: Our tiered program provides an incentive with each stage of the hiring process your referral passes. Our bonuses range from $7,000-$20,000, if your referral joins the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level