System Administrator

National Kidney Partners • Port Richey, FL

24d • Onsite

About The Position

At National Kidney Partners, exceptional care begins with a commitment to knowledge, integrity, and dedication. Our team of specialists is driven by a passion to serve, combining clinical expertise with a patient-first approach focused on compassionate, personalized, and expert care. As National Kidney Partners continues to grow across Florida, technology plays a critical role in supporting our physicians, clinical teams, administrative staff, and the patients who depend on us. We are seeking a skilled, motivated, and hands-on Systems Administrator to help support and improve IT operations across the state of Florida.

Requirements

• 4+ years of relevant IT experience.
• High school diploma, GED, or equivalent work experience.
• Ability to work independently with limited supervision.
• Reliable transportation, valid driver’s license, acceptable driving record, and willingness to travel for onsite support within Central Florida.
• Must pass a mandatory drug screening and background check.

Nice To Haves

• Experience in healthcare IT, multi-site environments, or MSP environments.
• Associate’s or bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Networking, or a related field preferred, but not required.
• Relevant technical certifications preferred, such as Microsoft, CompTIA, Cisco, Fortinet, Ubiquiti, ITIL, or similar certifications.

Responsibilities

• Provide Tier 1 and Tier 2 technical support for employees across the organization.
• Respond to, document, and resolve support requests through Freshservice or other designated ticketing channels.
• Troubleshoot Windows PCs, laptops, printers, scanners, phones, email, MFA, network connectivity, software, and application access issues.
• Support users remotely and onsite as needed.
• Communicate clearly and professionally with both technical and non-technical users.
• Administer Microsoft 365 and Entra ID / Azure Active Directory, including Exchange Online, Teams, SharePoint, OneDrive, users, groups, licensing, mailboxes, MFA, and Conditional Access policies.
• Manage and support Microsoft Intune, device compliance, configuration profiles, security policies, application deployment, and Windows Autopilot.
• Assist with Azure administration, cloud-hosted systems, Azure Virtual Desktop, and related services as needed.
• Manage endpoint patching and software deployments through RMM tools on a weekly cadence.
• Support remote monitoring and management platforms such as ConnectWise, NinjaOne, or similar tools.
• Configure, deploy, replace, and troubleshoot Windows desktops, laptops, docks, monitors, peripherals, and related equipment.
• Maintain accurate inventory records for computers, phones, printers, network equipment, and other IT assets using Snipe-IT or similar platforms.
• Manage user onboarding and offboarding, including account setup, access changes, hardware preparation, and access removal.
• Coordinate with HR, managers, vendors, and department leads to ensure timely setup and removal of access.
• Support endpoint security tools, including EDR/XDR platforms such as SentinelOne or similar solutions.
• Assist with email security platforms such as Mimecast or similar tools.
• Assist with SIEM-related processes, security alert review, escalation, and remediation in coordination with the Director of IT and external security partners.
• Help enforce security best practices, including MFA, Conditional Access, patching, endpoint protection, device compliance, and least-privilege access.
• Assist with audits, compliance documentation, cybersecurity initiatives, and remediation efforts as needed.
• Deploy, support, and troubleshoot network infrastructure, including switches, firewalls, wireless access points, VPNs, ISP connectivity, Fortinet firewalls, and Ubiquiti network equipment.
• Deploy, support, and troubleshoot VoIP phone systems, including extensions, call routing, desk phones, and softphones.
• Support Epic-based EMR, Citrix access, published applications, user sessions, and related clinical application issues.
• Assist with low-voltage wiring concepts, patch panels, cable tracing, terminations, and basic network closet organization.
• Provide onsite support for offices when remote troubleshooting is not sufficient.
• Assist with new office setups, moves, expansions, equipment replacements, and infrastructure projects.
• Coordinate with vendors, carriers, and service providers to resolve technical issues.
• Maintain clear documentation and proactively improve IT workflows, standards, automation, reliability, security, and user experience.

Benefits

• Mileage will be reimbursed at the applicable IRS standard mileage rate, currently $0.725 per mile
• Accommodations will be provided for approved overnight travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED