System Administrator/Tester

Dynamic Integrated Services • City of Albany, NY

7d • $85,000 - $110,000 • Onsite

About The Position

DIS is currently seeking an Endpoint Engineering System Administrator that manages and supports enterprise Windows endpoints, device management systems, and endpoint security tools. Responsibilities include maintaining OS configurations, deploying updates and software, enforcing compliance, and ensuring device performance. Strong troubleshooting, log analysis, and debugging skills are required to quickly resolve user reported issues and maintain a secure, reliable endpoint environment.

Requirements

• 4-7 years of experience engineering robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM).
• 4-7 years of experience providing SCCM administration and patch management support services for enterprise servers and client workstations.
• 4-7 years of experience implementing, updating, and maintaining enterprise level configuration management automated software and security configuration applications and packages.
• 4-7 years of experience analyzing enterprise configuration management implementation and adjusting the administrative environment.
• 4-7 years of experience providing Tier 3 support services for enterprise level products and services, including hardware and software.
• Strong troubleshooting, log analysis, and debugging skills.

Nice To Haves

• Remote troubleshooting - Remotely access government‑managed systems to diagnose and resolve SCCM‑related endpoint issues.
• Ticket management - Manage and prioritize trouble‑ticket queues; perform trend and root‑cause analysis; document all actions in the ticketing system.
• Enterprise monitoring - Monitor assets using SCCM, SCOM, and related tools to ensure service availability and restore systems to normal operation after maintenance windows.
• Outage reporting - Prepare and distribute Situational Reports and Executive Summaries for critical service outages when required.
• Technical communication - Communicate clearly with customers, stakeholders, and technical teams; lead technical discussions and present briefing materials aligned with VA requirements. Provide a status report before and after remediation actions are engineered and executed.
• Understand application deployments and configuration within Microsoft Intune.
• Participate in co-management or hybrid scenarios if applicable.

Responsibilities

• Engineer robust solutions for large-scale deployment of software using OS deployment technologies such as Microsoft Endpoint Configuration Manager (MECM) – 4-7years
• Provide SCCM administration and patch management support services for enterprise servers and client workstations. Troubleshoot and resolve SCCM issues related to server/workstation patches and configurations by supporting, but not limited to, scheduled maintenance events – 4-7years
• Implement, update, and maintain enterprise level configuration management automated software and security configuration applications and packages to support all network systems – 4-7 years
• Analyze the current enterprise configuration management implementation and adjust the administrative environment as necessary to continuously enhance the effectiveness of deployments and patching levels – 4-7years
• Provide Tier 3 support services as required to maintain and troubleshoot enterprise level products and services, including hardware (servers, clients, mobile devices) and software (Microsoft AD, Exchange, SCCM, SCOM) used to support systems worldwide – 4-7years
• Validate deployment plans for compliance of the enterprise server and workstation software and security updates.
• Troubleshoot sites experiencing configuration management problems and document any known issues or inefficiencies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed