System Administrator or Senior - ArcGIS Enterprise

Idaho Power Company•Boise, ID

9d•$96,595 - $140,109•Hybrid

About The Position

Idaho Power — located in vibrant Boise, Idaho — is looking for an ArcGIS Enterprise System Administrator or Senior to join our Geographic Systems team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to safely provide our customers with the safe, reliable, and affordable energy they depend on. While this position is based at Idaho Power’s downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote. Under supervision System Administrators analyze, install, configure, upgrade, test, document, monitor and maintain software and hardware in support of ArcGIS Enterprise. Supported systems may include operating systems, business applications, server hardware, security tools, monitoring tools, web servers, application servers, integration servers, license servers, and other departmental or enterprise applications or systems. Provides technical support for problems not resolved by the Integrated Operations Center or IT Service Desk. In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.

Requirements

Knowledge of: Installing, configuring, upgrading, monitoring, and maintaining ArcGIS Enterprise components, including Portal, Server, GeoEvent/Velocity, Image Server, and ArcGIS Monitor
Knowledge of: ArcGIS Enterprise licensing, including License Manager administration and license allocation
Knowledge of: Best practices for publishing, managing, securing, and monitoring ArcGIS Enterprise services and data
Skills in: Problem solving
Skills in: Strong interpersonal skills
Skills in: Verbal and written communication, including effective listening
Skills in: Planning and organizing
Ability to: Work proactively in a team environment with minimum supervision
Ability to: Accept responsibility and complete tasks in a timely manner
Ability to: Interact effectively with both technical and non-technical personnel
Ability to: Adapt to new situations
Ability to: Maintain a positive, customer-focused attitude
System Administrator Education: Bachelor's degree in related field OR An equivalent combination of relevant education and experience
System Administrator Experience: 2 or more years of relevant technology administration experience
Senior System Administrator Education: Bachelor’s degree in computer science, computer information systems, or equivalent field OR An equivalent combination of relevant education and experience
Senior System Administrator Experience: 5 or more years of professional technology administration experience
Working at a desk/computer for extended periods of time.
Use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people.

Nice To Haves

System Administrator Preferred: Bachelor’s degree in computer science, computer information systems, or a related field
System Administrator Preferred: 4 or more years of relevant technology administration experience
Senior System Administrator Preferred: Bachelor’s degree in computer science, computer information systems, cyber security or a related field
Senior System Administrator Preferred: 8 or more years of experience in a corporate multi-platform technology environment

Responsibilities

Analyze, install, configure, upgrade, test, document, monitor and maintain software and hardware in support of ArcGIS Enterprise.
Provide technical support for problems not resolved by the Integrated Operations Center or IT Service Desk.
Participate in 24x7 on call rotation.