System Administrator II

Flash Technology Group • Annapolis Junction, MD

4d • Remote

About The Position

System Administrator II needed for the Remote Operations, Tier 2 team. This role requires a TS/SCI with active polygraph clearance. The working hours are Wednesday to Sunday, from 2 PM to 10 PM. The company, Flash Technology Group, emphasizes team care, offering flexibility, competitive compensation, and a robust benefits package that supports employees and their families. They prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning, and are committed to employee growth and happiness.

Requirements

• Must have TS/SCI with active polygraph.
• IAT Level 1 Certified
• Hardware experience
• Remote Assistance experience
• Remote desktop experience.
• HS or GED and 15 yrs OR BS and 10 yrs

Responsibilities

• Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
• May provide guidance to less-experienced professionals.
• Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
• Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
• Identify, investigate resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure.

Benefits

• 401(k) with 6% company match - VESTS IMMEDIATELY
• Medical Insurance (with HSA and HRA options)
• Dental and Vision Insurance
• Life and Disability Insurance
• Complimentary Identity Theft Protection
• Tuition/Certification Reimbursement
• Paid Time Off
• Referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED