System Administrator, Endpoint Management

American Heart Association•Dallas, TX

1d•Hybrid

About The Position

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. We are seeking a skilled Endpoint Management System Administrator to support and operate a modern enterprise endpoint environment. This is a highly hands-on operational role responsible for administering and maintaining enterprise endpoint management platforms, with daily use of Microsoft Intune and Tanium to manage endpoint configuration, compliance, patching, and software deployments. The ideal candidate will have strong experience managing Windows and macOS endpoints, with working knowledge of Linux, and will be comfortable performing daily endpoint administration tasks using Microsoft Intune and Tanium. These platforms are used extensively for endpoint visibility, machine compliance, vulnerability remediation, software updates, and software deployments. Jamf is also used to manage macOS systems within the environment. The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Requirements

Bachelor's degree or equivalent experience
Minimum of Three (3) years of relevant experience
Proven experience managing enterprise desktops and servers in a large-scale environment.
Hands-on operational experience administering endpoints using Microsoft Intune.
Strong working knowledge of: Microsoft Intune (Windows endpoint management)
Windows Autopilot
Group Policy (GPO)
Jamf (macOS management)
Experience administering Windows desktop and server environments.
Working knowledge of macOS and Linux administration.
Demonstrated experience managing machine compliance, software patching, and vulnerability remediation.
Strong troubleshooting skills and experience operating in a large, complex enterprise environment.
Experience implementing or supporting device compliance policies and their integration with conditional access controls using Microsoft Intune and Microsoft Entra ID.

Nice To Haves

Additional hands-on experience using Tanium for endpoint management, compliance reporting, patching, and software deployment.
Experience managing third-party application updates across diverse endpoint platforms.
Familiarity with modern endpoint security concepts such as least privilege, zero trust, and compliance baselines.
Experience supporting cloud-first or hybrid endpoint management strategies.

Responsibilities

Administer and support enterprise endpoints across Windows desktops and servers, macOS, and Linux.
Use Microsoft Intune and Tanium as primary endpoint management platforms for daily endpoint administration and operational management such as: Endpoint visibility and real-time inventory
Machine compliance monitoring and enforcement
Operating system and third-party software updates
Software packaging, deployments, and remediation
Vulnerability identification and remediation
Manage Windows endpoints using Microsoft Intune and Group Policy Objects (GPO).
Manage macOS endpoints using Jamf, including configuration profiles, policies, and application deployments.
Execute and track vulnerability remediation efforts, ensuring timely patching and risk reduction across all endpoint platforms.
Support and maintain enterprise cloud print solutions.
Collaborate with cybersecurity, infrastructure, and service teams to ensure endpoint configurations align with security standards and operational requirements.
Implementation and management of endpoint security baselines and configuration standards aligned with CIS Security Controls.
Create and maintain documentation, standard operating procedures, and operational runbooks.
Participate in continuous improvement initiatives focused on strengthening endpoint security, automation, and operational efficiency.

Benefits

Competitive base salary
Performance and Recognition (annual salary planning and incentive programs)
Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Robust retirement program that includes an employer match and automatic contribution
Employee assistance program
Employee wellness program
Telemedicine
Medical consultation
Employee Resource Groups (ERG)
Professional mentoring program
Heart U (national online university, with more than 100,000 resources)
Paid Time Off (PTO) at a minimum of 16 days per year for new employees
12 paid holidays off each year, which includes several days off at the end of the year
Tuition Assistance