System Administrator 2 - (Linux, Windows, Switches)
About The Position
Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains, and configures network components, along with implementing operating systems enhancements to improve reliability and performance.
Requirements
- Ten (10) years experience as a SA in programs and contracts of similar scope, type, and complexity is required.
- Experience with Linux AND Windows.
- Experience configuring switches.
- Bachelor’s degree in a technical discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
Nice To Haves
- Clearance: TS/SCI - Polygraph required
Responsibilities
- Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX and Windows operating systems.
- Installs/loads operating system software.
- Troubleshoots, maintains, and configures network components.
- Implements operating systems enhancements to improve reliability and performance.
- Responsible for updates and patches on the systems.
Benefits
- 24 days PTO accrued annually
- 11 federal holidays
- 401k is 100% vested on your start date
- Company makes a direct contribution worth 10% of your salary to 401k
- Company covers 100% of healthcare costs for employees
- Company covers 50% toward dependents' healthcare costs
- Educational assistance towards college classes
- Costs associated with job related training and certifications are covered
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
1-10 employees
