System Admin II

Global Excel Management • Sherbrooke, QC

2d • Onsite

About The Position

As a System Administrator, you will work as a team and participate in the administration, the support, the design and the implementation of a global IT infrastructure. As a member of the infrastructure group, you are responsible for maintaining the servers, the storage, the databases, the network, the cloud platforms and services while ensuring a high level of security.

Requirements

• DEC or AEC in technologies with 5 or more years of experience with infrastructure or; Experience in a relevant IT field for more than 7 years
• System administration knowledge (Microsoft Azure, Amazon AWS, O365 applications, Citrix)
• Solid interpersonal and communication (verbal and written) skills
• Teamwork oriented, with the ability to structure work and define priorities

Responsibilities

• Participate in the definition and design of technical/infrastructure solutions on premise and cloud-based
• Administer the infrastructure virtualization environment
• Adhere to the Infrastructure operations processes while continuously improving them
• Create and maintain operations procedures, work instructions, inventory systems, change requests, knowledge bases and the ticketing system
• Interact with external customers and internal users to manage incidents, problems and requests
• Participate in identifying risks and problems
• Be on-call on a rotation basis for after-hours emergencies
• Help the other System Administrators and the Service Desk Team to resolve incidents and fulfill requests by giving them advice
• Answer questions coming from the other System Administrators and the Service Desk Team, and show them how to develop their skills

Benefits

• Competitive compensation package that includes a base salary, performance bonus and an extensive benefits package
• A professional future with opportunities for development, growth, and advancement
• RRSP Match program
• Financial assistance to employees who wish to continue their education
• Work/life balance, health and wellness initiatives including an excellent EAP program
• Employee engagement programs that focus on fitness, food, and fun

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree