Switchgear Field Service Technician (Traveling)

RavenVolt•Wilmington, NC

1d•Onsite

About The Position

We are seeking experienced, independent, and reliable Field Service Technicians to support the installation, commissioning, testing, repair, & maintenance of our Microgrid Switchgear & Control Systems. This role involves 50-70% overnight travel Monday through Friday, with minimal weekend travel. The ideal candidate will conduct all business and social activities in a manner which reflects integrity and professional excellence. A physical, background check, and drug screen are required. Strong written and verbal English skills and proficiency with Microsoft Office tools, Outlook email/calendars are essential.

Requirements

5+ years of commercial/industrial experience working on diesel/natural gas generators, paralleling switchgear, and/or controllers.
50-70% overnight travel Monday thru Friday. Minimal weekend travel.
Must be able to pass a physical, background check, and drug screen
Strong written and verbal English skills
Proficiency with Microsoft Office tools, Outlook email/calendars

Nice To Haves

OEM Training, certification and/or EGSA certification preferred
Experience w/Woodward Controls, Schweitzer Relays, & Electrically Operated Circuit Breakers is a plus.
Experience w/generators, BESS, Solar, & ATS’s a plus.

Responsibilities

Inspect, conduct field start-ups/commissioning, system modifications, and preventative maintenance, conduct operator training, and document all site visits on our Microgrid Switchgear & Control Systems.
Conduct wiring checks to verify control power distribution and component operation using proper test equipment. (0-125V-DC & 0-15kV-AC)
Be proficient in the use of all PLC, HMI, and other component software programs for proper setup, operation, troubleshooting and necessary programming modification.
Verify correct operation of control components including but not limited to PLC, HMI, metering, protective relays, circuit breakers, etc. per contract documents.
Verify correct operation of all communication circuits including but not limited to Ethernet (TCP/IP), RS232/485, Modbus, Modbus+, fiber, BACnet, customer SCADA systems, etc.
Work with third-party vendors as needed to verify operation of generators, BESS, Solar, ATS's, remote annunciators and other devices connected to paralleling system.
Manage onsite third-party vendors and activities to ensure efficient/successful startup/upgrade.
Maintain documentation, customer signoffs, trip reports, drawings, sequence of operation, component serial numbers, system setpoints, software/firmware versions, etc.
Understand functionality of all components within and connected to switchgear systems, including but not limited to generator/alternator, voltage regulators, generator controllers, automatic transfer switches, BESS, Solar, etc.
Understand how specific load types affect system performance.
Properly adjust generator speed and voltage biases for proper synchronizing, loading/unloading, and KW/kVar sharing.
Submit customer feedback to quality department to formally track product issues.
Provide feedback regarding design of switchgear systems, PLC and HMI programming, circuit design, sequence of operation, etc.
Understand scope of work prior to site visits. Review submittments & orders, system schematics, wiring diagrams, sequence of operation, component manuals, etc.
Manage costs related to onsite work, including but not limited to travel and expense.
Mentor in-coming associates to the department and provide feedback to others.
Update product and department procedures.
Understand governing codes related to industries where generator paralleling systems are installed (i.e. - NFPA110, etc.).
Complete day to day activities with little supervision.
Provide on call, emergency services as required.
Be aware and conscious of all safety factors revolving around circuits at high power levels. Must adhere to all company safety policies. Failure to do so can effect employment status.