Switchboard Outfitter Part-Time
About The Position
The Switchboard Operator / Receptionist performs all functions necessary at the Reception Desk / Switchboard. The role supports a world-class customer service experience by answering and directing calls, responding to customer and associate questions, and completing reception and clerical duties. It also supports store operations by coordinating management appointments, distributing applications, maintaining associate bulletin boards and schedules, and staying informed about the store layout, products, sales, and special events. The position works under general supervision, following established procedures while using occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.
Requirements
- High school diploma or equivalent experience.
- Ability to calculate figures such as discounts and make change for customers.
- Ability to communicate in a friendly and professional manner with customers and associates.
- Ability to establish and maintain effective working relationships with Management, coworkers, and customers.
- Ability to operate a computerized Point of Sale register system and computerized PBX system.
Responsibilities
- Support a strong commitment to world-class customer service and ensure a pleasant, productive shopping experience for customers.
- Answer and direct incoming phone calls promptly and in a friendly, outgoing manner.
- Handle customer and associate questions and requests.
- Distribute applications to prospective associates.
- Coordinate and schedule appointments for Management.
- File, copy, and perform other clerical assignments as needed.
- Maintain associate bulletin boards, ensure they are current, and post schedules.
- Remain familiar with the store layout and knowledgeable about products, advertised sales, and special events.
- Keep the work area clean, neat, and stocked with supplies.
- Follow all Company Policies and Procedures.
- Perform other duties as assigned.
Benefits
- Retail merchandise, restaurant, resort, and conservation attraction discounts
- Dental
- Vision
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
- Additional benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
