Switchboard Operator - Telecommunications - Full Time
Guthrie Enterprise•Binghamton, NY
•Onsite
About The Position
Be the voice that connects care. As Guthrie's Switchboard Operator, you'll serve as the vital communication hub of our healthcare team, ensuring patients, families, physicians, and staff stay connected when it matters most. Your professionalism, compassion, and attention to detail will help support seamless patient care across the hospital. About Guthrie Lourdes Hospital: Join a 197-bed acute care hospital known for supporting its nurses and recognized nationally as a top place to work, including Modern Healthcare, Forbes, and Newsweek.
Requirements
- High school graduate or equivalent
- Computer skills which include data entry, Windows XP, and Excel are required.
- Accurate and efficient keyboarding skills are necessary as well as fluency with the English language.
Nice To Haves
- Minimum of one year’s experience in the telecommunications field.
Responsibilities
- Activates approximately 25 codes for potentially life-threatening situations.
- Assists in answering an average of 3500-4500 incoming calls on a daily basis.
- Operates database for the Amcom system.
- Creates and updates a daily on-call sheet of over 90 providers and staff.
- Provides after-hours paging service for patient calls for several outlying Guthrie Entities.
- Provides back-up coverage for the patient information desk.
- Monitors alarm panel.
- Trains new operators.
- Is required to problem-solve and find solutions with little to no direction/supervision.
Benefits
- The pay range for this position is $17.34-$23.96/hr. based on experience.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
