Switchboard Operator

Sisters of the Humility of Mary • Pulaski, PA

4d • Onsite

About The Position

The Switchboard Operator serves as the primary reception and information resource at the Humility Hall Reception Desk. This position provides professional customer service to visitors, residents, staff, contractors, and overnight guests while managing telephone calls, messages, visitor badges, guest keys, sign-in/out records, deliveries, and daily logs. The role also involves monitoring security and emergency systems, making public announcements, assisting with guest accommodations, coordinating with various departments, and completing administrative tasks and work orders in TELS. The ideal candidate is organized, dependable, professional, attentive to detail, and able to communicate effectively while handling multiple responsibilities in a busy office environment.

Requirements

• High school diploma or GED, or equivalent experience and training.
• Willingness to work evening and weekend shifts.
• Organized, dependable, professional, attentive to detail.
• Ability to communicate effectively.
• Ability to handle multiple responsibilities in a busy office environment.

Responsibilities

• Serve as the primary reception and information resource.
• Provide professional customer service to visitors, residents, staff, contractors, and overnight guests.
• Manage telephone calls, messages, visitor badges, guest keys, sign-in/out records, deliveries, and daily logs.
• Monitor security and emergency systems.
• Make public announcements.
• Assist with guest accommodations.
• Coordinate with various departments.
• Complete administrative tasks and work orders in TELS.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED