Switchboard Operator/Receptionist

ServiceSource, Inc • Aurora, CO

8d • Onsite

About The Position

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. As a qualified nonprofit agency operating within the AbilityOne program, ServiceSource hires persons with significant disabilities. For the majority of direct labor positions, ServiceSource will obtain documentation of a significant disability as per the JWOD Act.

Requirements

• High school diploma or General Educational Development (GED).
• One (1) year experience in administrative position.
• Security clearance or background requirements are determined by contract requirements.
• Excellent verbal communication skills for interfacing with customers.
• Basic knowledge of Microsoft Office.
• Excellent telephone manner when handling phone calls.

Responsibilities

• Answer telephone.
• Route calls to appropriate personnel or department.
• Answer questions about organization and provide general information.
• Receive voice mails and respond or forward accordingly.
• Welcome on-site visitors to determine nature of business and announce visitors to appropriate personnel.
• Monitor visitor's access and issue badges when required.
• Retrieve messages from voice mail and forward to appropriate personnel.
• Receive, sort, and route mail, and maintain and route publications.
• May track postage and add postage each month according to site number.
• Date stamps the mail if required.
• Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
• Maintain and replenish office supplies and forms.
• Arranges for conference rooms or other logistical arrangements as needed.
• Perform other responsibilities as assigned.

Benefits

• Health coverage for you and your family through Medical, Dental, and Vision plans.
• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
• An Employee Assistance Program, Wellness Program, and Tuition Assistance.
• A generous paid time-off program in which the benefits increase based on your tenure with the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED