Switchboard Operator Receptionist

Rolling Plains Detention Center•Haskell, TX

3d•Onsite

About The Position

This role involves managing incoming and outgoing calls, maintaining directories, typing correspondence, operating office equipment, and greeting visitors. The position also requires promoting positive social skills and performing other duties as assigned.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Must be able to type a minimum of 45 words per minute
High school diploma or equivalent required

Nice To Haves

Six (6) months of clerical experience preferred.

Responsibilities

Route incoming and inter-office calls and make connections with outside lines for outgoing calls.
Place long-distance calls and keep record of all long-distance calls, outgoing and incoming reverse charge calls.
Keep directory of location/telephone extensions for assignment personnel.
Type correspondence, reports and letters; proofread material to verify accuracy.
Maintain records, files and appropriate office supplies.
Operate office equipment such as copiers, calculating machines, etc.
Under direction, order and coordinate communication services.
Update and maintain facility directory.
Greet and direct visitors to the proper office.
Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed.