Swim Lesson Instructor (Group & Private) Weeknights & Weekends

Wisconsin Athletic Club LLC•Goerke's Corners, WI

1d•Onsite

About The Position

At WAC, the Swim Lesson Instructor plays an important role on the Aquatics team, emphasizing water safety and fun while helping members and non-members of all ages develop their swimming skills. This front-line position involves interacting with clients, teaching skills and safety in the pool, increasing department revenue, and participating in ongoing skill development. Instructors have the opportunity to let their personality shine, connect with their team, club families, and guests, and create memorable experiences for their students.

Requirements

Maintain good standing for CPR certification

Responsibilities

Display a member first attitude by not only being raving fans of WAC, but also for creating raving fans; we are all responsible for attracting and retaining members
Be visible and interact regularly with students and members using smile, name and eye contact
Attend Aquatics meetings
Responsible for working or finding subs for committed classes, informing Team Lead with changes
Keep families informed of pool rules; strive to say yes whenever possible
Maintain cleanliness of pool area before, during and after lessons
Be available for regular communication with Team Members and Aquatics Team Lead
Follow all Aquatics department policies and procedures
Catch children and Team Members doing things right
Participate in 90-day review and ongoing Team Member evaluations
Communicate to Team Lead all concerns, suggestions and complaints
Pursue ongoing personal and professional development and share what you learn with others
Be a team player – strive to help out wherever and whenever possible
Own and immediately resolve pool problems to ensure member and guest safety
Know the Safety Plan and Emergency Action Plan
Follow all insurance, liability and incident report procedures; report to MOD any incidents in the pool
Report pool issues and broken pool equipment immediately to GM and Maintenance department
Regularly communicate prices and sessions status with clients
Accurately schedule sessions in the member relations management system to ensure correct payroll
Complete individual Aquatics payroll by due date and time
Encourage participation by providing promotion and registration information to clients
Do part to help exceed Aquatics goals – both individually and department-wide
Up-serve or recommend additional services of interest to our members at point-of-sale
Sign up for upcoming programs, activities and events to increase WAC product knowledge
Assist in Aquatics events
Participate in community organizations and positive social media to actively promote club
Utilize the program process when creating and evaluating programs and events
Welcome all new participants to the pool and connect them further to other programs and events
Utilize the 5-foot rule – if you are within 5 feet of a family, engage them with a WAC greeting
Create memorable experiences
Have fun while engaging participants and families
Follow up regularly with participants and parents to ensure retention
Be personally committed to fitness by actively going through the retention program sessions