Swilley Library Public Services Student Assistant
About The Position
Assists students and faculty with basic library tasks, including book searches and logging into library resources from off campus, as trained by the Student Employee Supervisor and Library Assistants. For more in-depth assistance, directs the library user to Research Services, or other sources of library help as appropriate. Helps with technology and software at least to the level of identifying the software that is available on the library computers and basic printer maintenance – paper jams, paper replenishment, and toner installation. Handles circulation including book check-in and out, equipment check-in and out, and processing courier packages delivered. Answers library phones, directs calls, and takes messages. Keeps the library tidy by pushing chairs in, cleaning white boards, and wiping down surfaces and equipment as needed. Maintains a presence in the library during shift, observing for user needs and library operation, as well as user compliance with library rules. Performs hourly patron count. When rules are not followed, makes patron aware of rules and refers further problems to the Student Employee Supervisor and Library Assistants. Keeps book collection and other library materials in an orderly manner using LC Classification system and the library catalog. Performs suitable special and general library projects as assigned by the Student Employee Supervisor and Library Assistants.
Requirements
- Must be a Mercer student in good standing.
- Ability to work well with the public.
- Ability to complete tasks accurately.
- Excellent communication skills.
- Knowledge of computers and computer applications (Microsoft Word, Excel, etc.) is essential.
Nice To Haves
- Previous library experience is ideal.
- Nights and weekend availability wanted.
Responsibilities
- Assist students and faculty with basic library tasks, including book searches and logging into library resources from off campus.
- Direct library users to Research Services or other appropriate help sources for in-depth assistance.
- Assist with technology and software, including identifying available software on library computers and performing basic printer maintenance (paper jams, replenishment, toner installation).
- Handle circulation tasks, including book and equipment check-in/out, and processing courier packages.
- Answer library phones, direct calls, and take messages.
- Maintain library tidiness by pushing chairs in, cleaning whiteboards, and wiping down surfaces and equipment.
- Maintain a presence in the library during shifts, observing user needs, library operations, and user compliance with library rules.
- Perform hourly patron counts.
- Inform patrons of rules when not followed and refer further problems to supervisors.
- Organize book collections and library materials using the LC Classification system and library catalog.
- Perform special and general library projects as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
