Swilley Library Public Services Student Assistant

Mercer University•Atlanta, GA

6d•Onsite

About The Position

This role assists students and faculty with basic library tasks, including book searches and logging into library resources from off-campus. The assistant will direct users to appropriate resources for more in-depth assistance. Responsibilities include helping with technology and software, such as identifying available software on library computers and performing basic printer maintenance (clearing paper jams, replenishing paper, and installing toner). The role also involves handling circulation tasks like book and equipment check-in/out, processing courier packages, and answering library phones, directing calls, and taking messages. Maintaining library tidiness by pushing in chairs, cleaning whiteboards, and wiping down surfaces and equipment is also part of the job. The assistant will maintain a presence in the library during their shift, observing user needs, library operations, and compliance with library rules, including performing hourly patron counts. They will inform patrons of rules when not followed and refer further issues to supervisors. Organizing the book collection and other library materials using the LC Classification system and the library catalog is required. The role may also involve performing special and general library projects as assigned.

Requirements

Must be a Mercer student in good standing.
Ability to work well with the public.
Ability to complete tasks accurately.
Excellent communication skills.
Knowledge of computers and computer applications (Microsoft Word, Excel, etc.) is essential.

Nice To Haves

Previous library experience is ideal.
Nights and weekend availability wanted.

Responsibilities

Assists students and faculty with basic library tasks, including book searches and logging into library resources from off campus.
Directs library users to Research Services or other appropriate sources for more in-depth assistance.
Helps with technology and software, identifying available software on library computers and performing basic printer maintenance (paper jams, paper replenishment, toner installation).
Handles circulation tasks including book check-in and out, equipment check-in and out, and processing courier packages.
Answers library phones, directs calls, and takes messages.
Keeps the library tidy by pushing chairs in, cleaning white boards, and wiping down surfaces and equipment as needed.
Maintains a presence in the library during shift, observing for user needs and library operation, as well as user compliance with library rules.
Performs hourly patron count.
Informs patrons of rules when they are not followed and refers further problems to the Student Employee Supervisor and Library Assistants.
Keeps book collection and other library materials in an orderly manner using LC Classification system and the library catalog.
Performs suitable special and general library projects as assigned.