Swedish Content Writer - Malta

Job Squad • Malta, MT

10d • Onsite

About The Position

This role involves a split of responsibilities: approximately 20% of your time will be dedicated to writing content, translating, and quality assurance of texts, advertisements, and other documents. The remaining 80% of your work time will be spent answering calls, emails, and chats from Swedish customers/players who require technical assistance or other advice. This position is ideal for individuals with previous customer service experience who are seeking more varied tasks and an opportunity to learn something new. The company is expanding into the Scandinavian market, offering an early entry into a fast-growing company with significant responsibility from the start. The office is located in Zebbug, central Malta, close to the airport. Working hours vary by shift, with a maximum of 40 hours per week. Malta is described as a popular European holiday destination with over 300 sunny days a year, offering a vibrant local trade and nightlife, alongside a rich history and beautiful coastlines. Relocation assistance is available, with companies accustomed to handling the practicalities of moving to Malta, such as tax papers and residency registration.

Requirements

• Fluent in Swedish
• Fluent in English
• Excellent grammar skills
• Ability to formulate text effectively
• Experience in customer service
• Experience handling various types of cases with a focus on quality and customer satisfaction
• Willingness to work shifts
• Maximum 40 hours per week

Nice To Haves

• Experience within Igaming
• Experience with translations
• Experience with content writing
• Already living in Malta

Responsibilities

• Writing content
• Translating texts
• Quality assurance of texts, advertisements, and other documents
• Answering calls from Swedish customers/players
• Answering emails from Swedish customers/players
• Answering chats from Swedish customers/players
• Providing technical assistance to Swedish customers/players
• Providing other advice to Swedish customers/players

Benefits

• Paid training
• 25 days of holiday
• Relocation assistance (details available from recruiter)
• 6-month trial period
• Opportunities for development within a young team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed