SWAT Analyst

TruX Retail Partner•Salisbury, NC

5d•$50,000 - $60,000

About The Position

The SWAT Analyst provides specialized technical support focused on automation, process improvement, and operational efficiency across Space Planning and Remodel/Reset programs. The role develops tools, macros, automated reporting, and streamlined workflows to reduce manual work, improve accuracy, and increase productivity across all brands. Working with Planogram, Floorplan, and other Space Planning team members, the SWAT Analyst identifies process inefficiencies and develops scalable technical solutions that improve the speed, accuracy, and effectiveness of daily operations. As part of a centralized team supporting all brands, the role focuses on automation and process innovation rather than directly executing traditional planogram or floorplan responsibilities.

Requirements

At least 2 years of experience in analytics, automation, reporting, data management, retail operations, space planning, or a related field.
Demonstrated experience developing or maintaining macros, automated reports, spreadsheets, or other technology-enabled solutions.
Experience working with data, reporting, workflow automation, and process improvement.
Experience identifying operational inefficiencies and developing solutions to improve accuracy and productivity.
Strong technical and analytical skills, including the ability to develop and maintain macros, automated tools, reports, and data-driven solutions.
Knowledge of Microsoft Excel and related automation capabilities.
Strong problem-solving skills and the ability to evaluate processes and identify opportunities for improvement.
High attention to detail and commitment to data accuracy, consistency, and quality.
Ability to translate business needs into practical technical solutions that improve operational workflows.
Strong organizational skills and the ability to manage multiple projects and competing priorities.
Effective communication and collaboration skills for partnering with technical and non-technical team members across multiple brands and locations.
Ability to work independently, demonstrate initiative, and continuously identify opportunities to improve processes.
Ability to sit or stand for extended periods.
Ability to travel to client meetings, corporate offices, retail locations, and program operations across assigned markets.
Occasional lifting of up to 25 pounds may be required.

Nice To Haves

Associate's or Bachelor's degree in business, information technology, data analytics, computer science, operations, or a related field; equivalent education and relevant experience may be considered.
Experience with retail, merchandising, space planning, planograms, floorplans, remodels, or field operations.
Experience with VBA, Power Query, Power BI, or other reporting and automation tools.

Responsibilities

Develop and maintain macros, automated reports, tools, and technical solutions that improve efficiency and reduce repetitive manual tasks.
Support category loads and cycle-based data processes across all brands, ensuring accuracy, consistency, and timely execution.
Develop and implement automation solutions for new item cut-in loads and related processes.
Provide technical support to Planogram and Floorplan Analysts by developing tools and solutions that improve workflows, execution, and operational efficiency.
Evaluate existing processes, identify inefficiencies, and recommend opportunities for automation, standardization, and productivity improvements.
Partner with the SWAT Manager and Space Planning leadership to understand business requirements, prioritize technical needs, and develop solutions to operational challenges.
Test, troubleshoot, and maintain macros, automated processes, and reporting tools to ensure accuracy, reliability, and ongoing effectiveness.
Identify opportunities to reduce manual effort, improve data integrity, minimize errors, and generate cost savings through process improvements.
Support the development and standardization of scalable tools and processes that can be used across all brands and campus locations.
Document technical processes, automation tools, and standard operating procedures to support consistency, knowledge sharing, and ongoing team development.
Monitor the effectiveness of implemented solutions and identify opportunities for continued improvement.