SW Case Manager

Advocate Health and Hospitals Corporation•Wake Forest, NC

9d•Onsite

About The Position

The SW Case Manager at Wake Forest Baptist Medical Center, within the Care Coordination department, is a full-time position responsible for identifying patients who would benefit from Case Management interventions. This role involves assessing patient needs, developing and implementing psychosocial treatment plans, and advocating for unmet needs. The Case Manager collaborates with a multidisciplinary team to develop discharge plans, coordinates patient and family care conferences, and documents care in the Electronic Medical Record. This position requires maintaining knowledge of current regulations, payer practices, and guiding patients and families through post-discharge care options.

Requirements

Master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE)
Clinical licensure (or provisional status) desirable
Certification as an Accredited Case Manager preferred (ACM-SW) preferred
Demonstrates competence related to age and developmentally appropriate care
Establishes positive work relationships and works to reduce work place conflict
Demonstrates ability to work in fast paced environment with multiple interruptions
Embraces change in rapidly changing health care environment
Social work experience in a healthcare setting desirable

Responsibilities

Identifies patients who would benefit from Case Management interventions based on an initial screening assessment of discharge needs.
Assesses all relevant data and obtains information by interviewing patient/family and performing objective evaluation of patient needs.
Completes psychosocial assessments in accordance with departmental and professional standards to identify emotional, social and environmental needs related to diagnosis, illnesses, treatment and life situations.
Formulates, develops and implements a psychosocial treatment plan utilizing appropriate social work modalities and interventions, which may include crisis intervention, individual and family therapies, and grief and bereavement counseling.
Initiates appropriate internal and external referrals specific to individual patient needs.
Maintains current knowledge of available federal, state, and local regulations.
Advocates for unmet needs on behalf of patients.
Participates in the development of a discharge plan in collaboration with the multidisciplinary team to drive patient progression through the continuum of care.
Maintains current knowledge and awareness of payer and reimbursement practices impacting the plan of care.
Coordinates patient and family care conferences as needed.
Identifies barriers to efficient and effective management of patient care and seeks strategies to eliminate the barriers.
Documents in the Electronic Medical Record in accordance with departmental reporting standards.
Maintains working knowledge of payer and reimbursement practices impacting the plan of care.
Demonstrates the ability to guide the patient and family through an evaluation of their options for post discharge care.