SVP, Revenue Operations & Commercial Enablement

Circana•,

4d•$250,000 - $290,000•Remote

About The Position

The Senior Vice President, Revenue Operations & Commercial Enablement leads Circana's global commercial operating model, driving revenue growth, seller productivity, operational excellence, and compliance across the commercial lifecycle. This executive will oversee Revenue Operations, Order Management, CRM Data Governance, and Commercial Operations functions, ensuring commercial teams are supported by scalable processes, reliable data, effective systems, and strong operational discipline. The role is responsible for optimizing the path from pipeline creation through contract execution, renewal, and revenue realization while enabling sales teams to spend more time selling and less time navigating operational processes. As a senior executive partner to the CRO, CFO, CIO, and other key business leaders, this leader will balance growth with operational rigor, ensuring scalable processes, strong governance, and audit readiness across the commercial organization. We are seeking a hands-on operator who has built and scaled global revenue operations capabilities, improved commercial execution, and delivered measurable business outcomes within complex B2B environments. Experience in SaaS, data, analytics, insights, or AI-enabled businesses is preferred.

Requirements

15+ years of experience in Revenue Operations, Sales Operations, Commercial Strategy, or related functions
8–10+ years of leadership experience managing large, complex global teams
Proven ownership of enterprise revenue operations across the commercial lifecycle
Deep experience designing, implementing, and managing sales compensation and incentive programs
Demonstrated success improving seller productivity, pipeline performance, and commercial execution
Strong knowledge of order-to-cash processes, commercial operations, and revenue-related workflows
Experience leading CRM strategy, governance, and data quality initiatives
Hands-on experience with Salesforce, CPQ, and related commercial technologies
Strong financial acumen, including forecasting, pricing, revenue quality, and cost-of-sales considerations
Experience operating within SOX-controlled environments and partnering with Audit, Finance, and Compliance teams
Proven ability to lead enterprise transformation efforts and drive adoption across complex stakeholder groups
Strong executive presence with the ability to influence senior commercial, finance, and technology leaders
Bachelor’s degree required
Operates as a hands-on builder with an owner-operator mindset, capable of moving between strategy and execution
Proven change leader who has led enterprise-wide transformations and driven sustained adoption across functions
Strong team builder with experience developing senior leaders and scaling global organizations
High business judgment with the ability to balance growth, risk, and operational discipline
Comfort operating in complex, ambiguous environments with multiple stakeholders and competing priorities

Nice To Haves

MBA or advanced degree preferred
Experience in AI, SaaS, or data and insights businesses
Experience scaling revenue operations in high-growth or transformation environments
Background integrating or standardizing fragmented or acquired commercial operations
Experience working across multiple geographies with differing regulatory or operational requirements
Exposure to advanced analytics, forecasting models, or AI-driven sales or revenue tools

Responsibilities

Design, own, and evolve the global revenue operations operating model, ensuring clear ownership across Sales, Finance, IT, and Operations.
Define how pipeline, pricing, contracts, orders, billing, and renewals connect into a scalable execution framework.
Establish governance, decision rights, and escalation paths that improve accountability and reduce operational friction.
Simplify processes and remove administrative burden from commercial teams to increase selling capacity and productivity.
Enable revenue growth by improving seller productivity, simplifying sales motions, and reducing execution barriers.
Partner with Sales Leadership to improve win rates, pipeline velocity, forecast accuracy, and overall commercial execution.
Establish KPI frameworks and performance reporting across seller productivity, pipeline health, quota attainment, and revenue outcomes.
Ensure consistent pipeline management, CRM adoption, and sales process discipline across the commercial organization.
Lead the design, governance, and ongoing optimization of sales compensation and incentive plans.
Partner with HR, Finance, and Sales Leadership to define pay mix, quota methodology, territory alignment, crediting rules, accelerators, and governance processes.
Oversee incentive plan deployment, administration, payout accuracy, attainment reporting, and exception management.
Monitor plan effectiveness, cost of sales, and business performance, recommending adjustments as needed.
Own the order-to-cash execution model, ensuring orders are accurate, compliant, and billing-ready.
Reduce cycle times, manual effort, exceptions, and rework through process standardization and automation.
Ensure strong alignment across Order Management, Billing, Revenue Accounting, and Collections.
Drive operational excellence throughout the commercial lifecycle from contract execution through revenue realization.
Own the enterprise approach to CRM data governance, including master data, data quality, controls, and change governance.
Ensure CRM data is accurate, trusted, and scalable to support selling, forecasting, reporting, and operational decision-making.
Balance governance rigor with usability and adoption across the commercial organization.
Set the strategic roadmap for CRM, CPQ, order management, and commercial technologies.
Prioritize investments that drive automation, improve data quality, reduce exceptions, and accelerate time to revenue.
Ensure commercial systems evolve with business needs while maintaining operational discipline and governance.
Develop reliable and consistent reporting across seller productivity, capacity, pipeline health, forecast accuracy, order quality, and revenue performance.
Translate operational and commercial data into actionable insights that drive business decisions and accountability.
Provide executive leadership with visibility into performance trends, risks, opportunities, and business outcomes.
Ensure commercial processes and systems are designed with strong governance, compliance, and control frameworks.
Partner with Finance, Audit, and Compliance teams to define, test, and remediate key controls.
Serve as the executive owner for audit readiness across revenue-related processes.
Lead and develop a global organization of Directors, Managers, and Analysts across Revenue Operations, Order Management, Data Governance, Contract Administration, and Commercial Operations.
Build leadership depth, succession plans, and organizational capability across all functions.
Establish clear operating rhythms, performance standards, and accountability measures.