SVP, Regional Retail Production Leader

BankSouth Mortgage•Atlanta, GA

About The Position

The Senior Vice President, Regional Retail Production Leader is an executive leadership role responsible for driving profitable retail mortgage production across a defined Southeast regional footprint. This position is accountable for funded volume growth, margin protection, Loan Officer (LO) recruiting and retention, leadership effectiveness, and adherence to BankSouth Mortgage’s operational, regulatory, and cultural standards. The role is intentionally structured to reward measurable revenue creation, recruiting impact, and sustainable performance, while maintaining strong risk management, compliance discipline, and cultural alignment.

Requirements

Bachelor’s degree or equivalent experience required
Minimum of 10 years of progressive leadership experience in retail mortgage banking
Minimum of 5 years of successful external/outside retail mortgage origination experience with an emphasis on self-sourced business
Proven success leading large, multi-market sales organizations
Demonstrated ability to recruit, onboard, and retain top-producing LOs
Strong understanding of mortgage economics, pricing, margin management, and P&L drivers
Advanced financial and analytical acumen
Be willing to sacrifice personal gain for the good of the organization
Thorough knowledge of mortgage underwriting, processing, closing and post-closing processes
Possess a working knowledge of all lending programs available through BankSouth Mortgage
Thorough understanding of all facets of a real estate transaction; remain customer service driven; responsive to client issues and concerns, and able to handle multiple tasks simultaneously

Nice To Haves

Executive-level regional or divisional mortgage leadership experience
Established market presence and recruiting network in the Southeast
Experience leading through varying market cycles
Demonstrated success driving technology adoption and operational consistency

Responsibilities

Develop and execute regional retail production strategies aligned with BankSouth Mortgage’s growth, profitability, and enterprise objectives
Drive year-over-year funded volume growth while maintaining disciplined pricing, margin integrity, and pull-through performance
Maintain accountability for regional P&L drivers, including volume, margins, productivity, cost containment, and revenue-producing behaviors
Establish, monitor, and hold leaders accountable for branch and individual business plans, sales goals, and key performance indicators
Partner closely with Executive Leaders, Operations, Accounting, and Secondary to ensure production decisions support enterprise profitability and risk tolerance
Serve as the senior executive owner of the regional loan officer recruiting strategy, aligned with BankSouth Mortgage’s growth, risk profile, and culture
Personally recruit, onboard, and integrate high-performing producing Loan Officers and branch leadership
Collaborate with Business Development to expand referral relationships, brand presence, and market share across target markets
Support growth initiatives through research, market analysis, and recommendations for expansion and lead generation opportunities
Represent BankSouth Mortgage in the marketplace through industry involvement, professional associations, and community engagement
Lead, coach, and develop regional sales leadership and Loan Officer teams through consistent performance management and one-on-one coaching
Ensure successful onboarding and early productivity of new production hires, including training on systems, products, compliance standards, and sales execution
Maintain strong retention of top-performing Loan Officers through engagement, clarity of expectations, and accountability
Identify, develop, and succession-plan future production leaders
Address underperformance promptly and consistently in partnership with HR and executive leadership
Model BankSouth Mortgage’s values, ethical standards, and leadership expectations across all regional operations
Foster a high-performance culture grounded in trust, transparency, accountability, and cross-functional collaboration
Actively contribute to enterprise strategic initiatives, philanthropic efforts, and company-sponsored sales and leadership programs
Achieve strong leadership effectiveness and engagement scores through employee feedback and continuous improvement
Serve as a visible and respected leader representing BankSouth Mortgage within the industry
Ensure regional adherence to all applicable federal, state, investor, and agency regulations, including CFPB, FHA, VA, USDA, and GSE guidelines
Partner with Compliance, Quality Control, and Operations teams to proactively identify and mitigate operational and regulatory risk
Review and provide guidance on complex loan scenarios and exceptions to ensure adherence to underwriting, investor, and regulatory requirements
Ensure consistent adoption and effective use of BankSouth Mortgage’s LOS, POS, CRM, and related technologies
Maintain disciplined pipeline management to ensure loans close on time and in accordance with BankSouth Mortgage policies and procedures
Own and drive regional scorecard performance, including volume, margins, recruiting, retention, operational effectiveness, and technology adoption
Leverage data analytics and reporting tools (e.g., DOMO and internal dashboards) to inform performance management, forecasting, and strategic decision-making
Provide regular performance updates, forecasts, trend analysis, and strategic insights to executive leadership
Responsible for learning, understanding and practicing required fraud prevention practice and OFAC compliance requirements
Ensure that BankSouth Mortgage adheres to all applicable federal and state regulations
Maintain confidentiality of all customer files & associated information
Assist examiners and auditors by providing required documentation
Must meet all applicable state and federal licensing requirements, including NMLS eligibility where required
Subject to background check, credit review, and regulatory screening consistent with BankSouth policy
Must maintain compliance with all continuing education and licensing standards