SVP Operations
About The Position
The Senior Vice President, Operations (SVPO) is responsible for oversight of the Service Operations in an assigned region. This position provides the leadership, management and vision necessary to ensure that the Service Operations have the right strategies in place to effectively grow the business and to ensure profitability. The SVPO accomplishes this through a respectful and constructive style, driven by the DEKRA’s vision. The SVPO role is a key senior management position that reports to the President of DEKRA Americas and is a member of the DEKRA Leadership Group (DLG).
Requirements
- A four-year degree in Business or related field or combination of related experience and education
- Experience with complex matrix organizations
- Exceptional leadership skills with the ability to create a highly engaging and productive work environment
- Experience transforming or redesigning business functions and structures
- Data and metrics-driven approach with experience structuring, tracking & improving KPIs and metrics
- Ability to communicate and collaborate across all levels of the organization
- Ability to build relationships internally and externally
Responsibilities
- Actively contribute to a culture of safety and health by demonstrating accountability, communication, and oversight in the following key areas: Strategic Alignment, Accountability, Performance Monitoring, Reports, Communication & Engagement, Incident Management, and Corrective Actions.
- Provide day-to-day leadership and management of Service Operations that mirrors the adopted mission and core values of the company.
- Spearhead the development, communication and implementation of effective growth strategies and processes for assigned Service Operations.
- Drive the Service Operations to achieve and exceed sales, profitability, cash flow and business goals and objectives.
- Collaborate with executive leadership to develop and implement strategic plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
- Build, motivate and lead high-performing Service Operation teams
- As a member of executive leadership, help foster a success-oriented, accountable environment within the company.
- Evaluate performance by analyzing and interpreting data and metrics.
Benefits
- Health care benefits: medical & prescription, dental, vision (including Domestic Partners)
- Critical Illness & Hospital Indemnity supplemental insurance
- Company Health Savings Account contribution
- Flexible Spending Account for eligible health care and dependent care expenses
- Paid time off such as vacation, sick leave, and floating holidays
- Mental and emotional support resources through our Employee Assistance Program
- Wellness Program to increase activity and health habits, with ability to earn participation rewards
- Paid Parental Leave
- Travel Assist (Domestic/International)
- 401(k) plan, with an employer match
- Company paid Short- & Long-Term Disability benefits
- Group term life insurance with options to buy-up for self and others
- Working Advantage – DEKRA’s official corporate discount program
- Education Assistance Program
- Student Loan Repayment Assistance
- Internal training and development resources to grow your career
- LEAD Forward Leadership Development Program
- Annual Career Goal Setting and Performance Review cycle participation
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
