SVP of Product

MGM Resorts International

1d • Onsite

About The Position

The Senior Vice President of Consumer Product defines and executes MGM Resorts International's enterprise consumer digital product strategy, directing product roadmap architecture, user experience, and commercial performance across all consumer digital surfaces. This role transforms MGM's outward facing digital touchpoints into an aggressive enterprise growth engine, elevating how guests discover, book, experience, and repeat visits across the company's gaming, hospitality, and entertainment portfolio.

Through executive oversight of Core Product Management, UX Design & Research, and Product Analytics, and in deep operational partnership with Engineering, Marketing, Loyalty, Revenue Management, and Property Operations, this executive unifies disparate digital surfaces into a frictionless, end-to-end guest journey while maximizing direct conversion velocity, booking share, and long-term customer lifetime value.

Requirements

• Executive oversight of Core Product Management, UX Design & Research, and Product Analytics
• Deep operational partnership with Engineering, Marketing, Loyalty, Revenue Management, and Property Operations
• Ability to unify disparate digital surfaces into a frictionless, end-to-end guest journey
• Maximize direct conversion velocity, booking share, and long-term customer lifetime value
• Foster a flat, agile culture focused on high ownership and velocity
• Define product vision, roadmaps, and commercial performance targets
• Prioritize AI and machine learning investments
• Scale a high-tempo conversion rate optimization (CRO) and experimentation engine
• Establish and govern a modern product operating system
• Ensure outward-facing digital touchpoints and on-property interactions operate as one cohesive guest journey
• Balance immediate conversion and margin-accretive opportunities with strategic, long-term platform capabilities
• Partner with enterprise data and engineering leadership
• Collaborate across executive leadership teams
• Establish operational KPIs, telemetry dashboards, and executive reporting cadences

Responsibilities

• Directly leads, mentors, and scales a multidisciplinary organization comprising Core Product Management leaders, UX Design & Research, and Product Analytics & Growth Insights; fosters a flat, agile culture focused on high ownership and velocity.
• Architects and executes the enterprise consumer digital product strategy, defining product vision, roadmaps, and commercial performance targets across native mobile applications, web surfaces, booking engines, guest profile management, and MGM Rewards loyalty integrations.
• Defines an enterprise evaluation framework to prioritize artificial intelligence (AI) and machine learning investments based on tangible customer friction points, commercial value, technical feasibility, and measurable ROI.
• Institutes and scales a high-tempo conversion rate optimization (CRO) and experimentation engine to capture immediate revenue opportunities while methodically elevating conversion, direct booking share, cross-sell attach rates, and customer retention.
• Establishes and governs a modern product operating system. Unifies resort, entertainment, dining, and gaming inventory surfaces into a single, intuitive consumer experience, ensuring outward-facing digital touchpoints and on-property interactions operate as one cohesive guest journey.
• Balances immediate conversion and margin-accretive opportunities with strategic, long-term platform capabilities required to compound enterprise scale and competitive differentiation.
• Partners with enterprise data and engineering leadership to ensure foundational tracking, telemetry, and data infrastructure directly support customer problem resolution, algorithmic personalization, and business outcomes.
• Collaborates across executive leadership teams, including Engineering, Brand Marketing, Loyalty, CRM, Revenue Management, and Property Operations—to eliminate operational silos, synchronize roadmaps, and co-own enterprise growth targets.
• Establishes operational KPIs, telemetry dashboards, and executive reporting cadences to track product health, velocity, and commercial impact.

Benefits

• Comprehensive wellness programs designed to support employees’ physical, mental, and emotional well-being.
• Exclusive access to company-sponsored discounts across hospitality, dining, retail, entertainment, travel, technology, and a wide range of partner offerings.
• Complimentary parking both during and outside of scheduled work hours.
• Competitive health, wellness, and income protection benefits for eligible employees.
• Ongoing professional growth and career development through leadership programs, learning opportunities, strategic networking, and community engagement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed