SVP Medicare

Florida BlueFL, FL

About The Position

This executive is a strategic leader responsible for the development, implementation, and management of Medicare-related products, services, and business operations across the enterprise. This executive will lead cross-functional teams to drive business growth, improve operational efficiency, and enhance the overall Medicare performance.

Requirements

  • 10+ years of experience in healthcare, with a focus on Medicare products and services.
  • Proven track record of success in Medicare business development, product management, and operational leadership.
  • Strong understanding of Medicare regulations, including CMS guidelines and requirements.
  • Strong understanding of healthcare policy and regulatory trends
  • Experience with Medicare Advantage, Medicare Supplement, and Medicare Part D products
  • Excellent leadership, communication, and analytical skills.
  • Ability to navigate complex organizational structures and build effective relationships with stakeholders.
  • Enterprise thinker with ability to unify historically siloed functions.
  • Strong operator with a bias for execution and measurable outcomes.
  • Exceptional communicator with ability to influence at all levels.
  • Data-driven decision maker with strong analytical orientation.
  • Builder of high-performing teams and scalable operating models.

Nice To Haves

  • Master's degree in healthcare administration, public health, business, or related field.

Responsibilities

  • Develop and execute a comprehensive Medicare business strategy to drive growth, profitability, and market share.
  • Analyze market trends, competitor activity, and regulatory changes to inform business decisions.
  • Identify and pursue new business opportunities, including partnerships and collaborations.
  • Lead the development, launch, and ongoing management of Medicare Advantage, Medicare Supplement, and Medicare Part D products.
  • Collaborate with cross-functional teams to design and implement product features, benefits, and pricing strategies.
  • Ensure compliance with regulatory requirements and industry standards.
  • Oversee Medicare-related operations, including sales, marketing, underwriting, and customer service.
  • Develop and implement process improvements to enhance operational efficiency and customer satisfaction.
  • Manage budgets, forecasts, and resource allocation for Medicare-related activities.
  • Develop and execute sales and marketing strategies to drive Medicare enrollment and revenue growth.
  • Collaborate with external partners, such as agents, brokers, and community organizations, to promote Medicare products.
  • Ensure compliance with marketing and sales regulations, including CMS guidelines.
  • Partner with stakeholders from across the business to ensure Medicare-related activities are informed by and compliant with regulatory requirements and standards set by CMS, HIPAA, and state-specific regulations.
  • Collaborate with cross-functional teams to identify and mitigate regulatory risks and provide input on business strategies and initiatives.
  • Partner with stakeholders from across the business to influence and inform customer experience strategies and initiatives, ensuring alignment with business objectives and customer needs.
  • Collaborate with cross-functional teams to identify opportunities for improvement and provide input on service enhancements and process improvements that impact the Medicare customer experience.
  • Establish and track key performance indicators (KPIs) for Medicare-related activities, including enrollment, revenue, and customer satisfaction.
  • Analyze performance data to inform business decisions and drive improvements.

Benefits

  • Medical, dental, vision, life and global travel health insurance
  • Income protection benefits: life insurance, short- and long-term disability programs
  • Leave programs to support personal circumstances
  • Retirement Savings Plan including employer match
  • Paid time off, volunteer time off, 10 holidays and 2 well-being days
  • Additional voluntary benefits available
  • A comprehensive wellness program
  • Competitive pay
  • Opportunities for incentive or commission compensation
  • Regular annual reviews with pay for performance considerations for base pay increases
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