SVP Information Technology, Full-time - Remote (AZ,AK,CA,FL,NV,TX,WA,WY)

Nuvision Federal Credit Union

1d•$163,402 - $290,193•Remote

About The Position

The SVP of Information Technology is a key leadership role that, in conjunction with the CEOO, develops and executes the organization’s IT strategy. The role leads the Information Systems and Technology departments and sets the strategic direction for enterprise architecture, data management, database administration, application support, infrastructure, conversion planning and execution, hardware and software, telecommunications hardware, software and security, and document control. The SVP ensures appropriate IT resources are available for end-user support and organizational initiatives, while managing technology vendor relationships. This role serves as the central point of accountability for technology delivery, support, and advancement, with the goal of streamlining staff workflows and improving member service through technology. The position leads IT professionals and oversees effective IT operations, including computer and network operations, infrastructure, user support, and reporting. It ensures systems are available, secure, compliant, and recoverable, and collaborates with business partners to support the member experience and optimize processes. The role also supports continuous improvement, stays current with relevant industry and technology trends, and participates in credit union community activities and events. The position is full-time and remote for applicants in Alaska, Arizona, California, Florida, Nevada, Texas, Washington, or Wyoming. Applicants must be legally authorized to work in the United States at hire and must not require employer sponsorship now or in the future.

Requirements

At least 10 years of experience managing Information Technology for mid-size organizations, including complex, large-scale IT projects involving cross-functional disciplines.
Experience with operational efficiency initiatives, systems development, and IT project and change management disciplines.
Strong working knowledge of core systems, the software development life cycle, and application development processes.
Strong working knowledge of operational efficiency initiatives, systems development, implementations, and conversions.
Thorough understanding of business processes and workflows, the systems development lifecycle, and change management.
Strong management, interpersonal, and organizational skills, including the ability to work with all levels of staff.
People management skills, particularly in performance management.
Strong third-party/vendor management and contract negotiation skills.
Strong problem-solving ability, presentation skills, and a self-starter approach.
Capabilities in dealing with ambiguity, managing vision and purpose, organizational agility, perspective, and strategic agility.
Bachelor’s degree in a technical field such as computer science, information systems, or engineering.
Experience leading and implementing technical projects, initiatives, or change management.
Legally authorized to work in the United States at the time of hire without requiring employer sponsorship now or in the future.

Nice To Haves

Experience managing IT for a financial institution.
Experience working for an organization with a regional model, including some matrix reporting structure.
Postgraduate degree.

Responsibilities

Establish, communicate, and lead the strategic direction of IT functions and develop and execute enterprise architecture for the credit union.
Lead and develop IT professionals in alignment with organizational and department strategies.
Ensure effective IT operations and performance against SLAs, including daily computer operations and scheduling, network operations, infrastructure operations, user support, and reporting.
Ensure systems are available, secure, compliant, and recoverable, including computer systems, data, and network security.
Manage systems and software vendor relationships, including contracts and SLAs.
Collaborate with internal business partners to ensure IT supports the defined member experience and optimizes business processes.
Support and participate in continuous improvement activities.
Represent the credit union professionally and maintain confidentiality of member, team member, and other sensitive information; treat co-workers and members with respect.
Support, participate in, and volunteer for credit union member community activities, member relations, and events that promote member-centric experiences.
Stay current with trends in financial services, business operations, processes, information technologies, and project management disciplines.
Perform other related duties as assigned.