SVP, Healthcare

Qualtrics•Provo, UT

18h•$397,000 - $655,000•Remote

About The Position

The US Healthcare market represents one of the most critical and highest-growth verticals for Qualtrics. Healthcare providers, health plans, and life sciences organizations face an urgent imperative to transform patient experiences, clinician well-being, and operational engagement. Reporting directly into the Chief Sales Officer, the SVP, US Healthcare Sales will lead the strategy and execution to scale our footprint, expand enterprise relationships, and drive substantial net-new growth in this complex, highly regulated market. This executive will lead a high-performing organization of dedicated sales leaders and enterprise account executives, while serving as the primary go-to-market catalyst across cross-functional partners in solution engineering, marketing, client success, and product.

Requirements

15+ years of enterprise SaaS sales experience.
Experience leading enterprise sales teams selling directly into the US Healthcare industry (Health Systems, Payors, and/or Life Sciences).
7+ years of executive sales leadership experience managing multi-layered teams (sales managers and enterprise account executives).
Demonstrated track record of consistently meeting or exceeding complex vertical revenue targets ($50M+ net new ACV portfolios) within rapidly scaling organizations ($1B to $5B+).
Deep expertise in building and co-selling alongside strategic partner networks in the healthcare technology and consulting domain.
Proven operational success in leading multi-product, enterprise software motions with long, complex decision-making cycles.
Bachelor's degree required.

Nice To Haves

Advanced degree (MBA or equivalent) preferred.

Responsibilities

Define and execute the go-to-market strategy for the vertical.
Develop and execute a comprehensive US Healthcare GTM strategy aligned with global objectives.
Identify high-value health system networks, payors, and life science accounts to drive sustained market penetration and long-term revenue growth.
Own and exceed aggressive annual revenue targets (net new ACV, upsells, and renewals).
Drive market entry and expansion strategies across complex health systems, ensuring rapid adoption and deep integration of the Qualtrics Experience Management (XM) platform.
Lead a multi-product GTM motion that navigates complex healthcare buying centers (Chief Medical Officers, Chief Patient Experience Officers, Chief Digital/Information Officers, and HR leadership), establishing Qualtrics as a mission-critical strategic partner.
Build and scale a robust healthcare partner ecosystem.
Drive joint GTM initiatives with strategic integrators, healthcare consultancies, and technology alliances to accelerate pipeline velocity and scale market reach.
Recruit, mentor, and retain world-class enterprise sales talent.
Build an accountable, high-performance culture focused on continuous development, quota attainment, and alignment with Qualtrics' commitments to diversity, equity, and inclusion.
Partner with Sales Operations to implement data-driven forecasting, pipeline accountability, and rigorous sales cadence.
Leverage operational analytics to optimize deal flow, sales cycles, and resource allocation.
Partner closely with Product Management and Industry Solutions to feed frontline healthcare market needs back into the product roadmap.
Collaborate with Marketing, Client Success, and Professional Services to ensure seamless deal execution and long-term customer retention.
Deliver annual net-new ACV growth targets by penetrating top-tier health systems, payors, and life sciences accounts with targeted multi-product XM solutions.
Increase deal velocity and enterprise account value by establishing relationships with cross-functional healthcare C-suites (CMO, CXO, CIO, CHRO) to drive platform-wide adoption.
Amplify pipeline reach and deal leverage by co-building joint GTM motions with top healthcare consultancies, system integrators, and strategic alliance partners.
Maximize team productivity and retain elite talent by establishing clear performance frameworks, fostering a culture of accountability, and prioritizing diversity, equity, and inclusion.
Maintain high predictability across the vertical by partnering with Sales Operations to implement data-driven pipeline inspection, accurate forecasting, and key performance analytics.
Drive higher platform adoption and customer retention by feeding critical frontline market insights, regulatory requirements, and customer feedback directly to Product and Solution leadership.

Benefits

Experience Take-Out / Breakthrough Experience Fund: Annual funding dedicated strictly to funding a personal bucket-list experience—whether that’s learning a new skill, traveling, or pursuing a passion project outside of work.
Comprehensive Health & Wellness Coverage: Elite medical, dental, and vision plans designed to keep you and your family supported, alongside generous wellness stipends and mental health support resources.
Flexible Work & Unlimited Paid Time Off: Autonomy over your schedule with open PTO policies, giving you the flexibility you need to balance high performance with personal rest and recovery.
Generous Parental Leave & Family-Building Support: Paid leave for all new parents, coupled with financial and logistical resources supporting adoption, surrogacy, and fertility treatments.
Equity & Retirement Programs: Competitive equity packages (RSUs) and 401(k) / global pension match plans designed to give you a direct stake in the company’s long-term success.
Medical, dental, vision, life and disability insurance
401(k) with match
Paid time off
A wellness reimbursement
Mental health benefits
An experience bonus